Home Office - Administrative Assistant

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.
Duties and Responsibilities include the following:
1. Performs a wide variety of clerical and operational support activities.
2. Answer telephone calls, using proper telephone etiquette and a professional tone.
3. Direct calls to the appropriate staff members and take an accurate message when staff are unavailable.
4. File documents accordingly, including the use of electronic rather than paper records.
5. Provide great customer service.
6. Ability to learn quickly.
7. Review internet invoices periodically as well as ensure we are receiving the best service at the best price.
8. Set up accounts for our new acquisitions.
9. Distribute customer complaints that originate in the SRC to the appropriate person.
10. Create and maintain current information on each store and marketing line screen.
11. Use a variety of software packages including custom software to produce documents and maintain presentations, records, spreadsheets, and databases.
12. Assists with special projects.
13. May receive and process information of a confidential nature; ensures such information is maintained in strict confidentiality.
14. Performs other duties as assigned.
Easy. Clean. Service. At StorageMart, we are committed to providing easy, clean, and friendly service to our customers, and we’re looking for dedicated, innovative team members to help us deliver on this promise. To do this, we're seeking an Administrative Assistant to join our growing team and play an incremental role in supporting our teams across the country. The ideal candidate would have 1-2 years of office experience. Starting salary is between $16-$17/hour, commensurate with experience.
We offer a competitive total compensation package that includes a base hourly rate, medical insurance, rich employer contributions to your retirement savings, paid time off, and tuition reimbursement!
Come be a part of our awesome team!
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Office, Excel and internet software.
Education/Experience:
High school diploma or general education degree (GED); and one year of related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills and Other Abilities:

• Oral and written communication skills
• Professionalism
• Be able to prioritize different tasks
• Excellent keyboarding skills

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
StorageMart is an equal opportunity employer.
Related careers: Administrative assistant, clerical, office assistant, data entry, secretary

Health insurance, Tuition reimbursement, Paid time off