Address
Form of workOffice Assistant
Location: Bolingbrook, IL
Duration: 6 months
Description:
Complete Description
The Office Services Assistant performs a wide variety of stock room support in addition to clerical, administrative, and mailroom duties which includes providing a high level of customer service while consistently managing multiple projects simultaneously and producing an excellent output. Operates office and stock room equipment and refills office and pantry supplies as needed.
Principal Duties & Responsibilities ( Essential Functions)
Process all incoming and outgoing deliveries at the corporate office and Mock Store.
Process all incoming and outgoing US Mail, FedEx, UPS, and internal mail. Operate automated mailing and shipping equipment.
Receive, organize, and transport deliveries via rolling cart, dolly, flat bed, or pallet jack
Stock, organize and maintain office, pantry, and coffee/tea supplies for the Tallgrass facility.
Assist with general appearance of office, including weekly maintenance checks and reporting all issues to the Facilities Manager so that repairs can be completed in a timely manner.
Assist with conference room set up and clean up, including monitoring the conference room schedule and providing meeting support.
Assist with special projects and events as needed and directed by the Facilities Manager.
Monitors the Corporate Facilities email regularly, responds to customer/client requests via email and in person in a professional manner.
Identifies and responds to associate issues/problems in a timely manner, seeks feedback/follow-up as appropriate.
Builds effective business partnerships with the corporate teams.
Job Requirements
High school diploma or equivalent required.
1+ years stock room experience lifting to 50 lbs.; comfortability organizing, palletizing, and transporting deliveries via a dolly, flat bed, or pallet jack
1+ years related work experience in office support, mail/ customer service a plus.
PC experience preferred: Windows Suite– Word, Excel, Outlook, Power point, Visio
Excellent interpersonal skills; Self-motivated individual that takes initiative; dependable team player; possesses quality decision making and planning/prioritizing skills, with a strong verbal communication; well organized; self-starter; strong attention to detail; positive attitude with the ability to remain agile and act with integrity
General Summary & Scope
The Workplace Experience Assistant provides workplace services to increase productivity and organizational effectiveness for our corporate office supporting our corporate facilities team. This role is at the forefront of delivering a positive office experience and performs a wide variety of clerical and administrative duties, mail, and stock room responsibilities, in addition to facility maintenance and operational support.
Essential Duties & Responsibilities
Provides administrative support for Corporate Facilities team as directed, including vendor management, meeting coordination, office and workplace experience equipment care, and delivery management.
Services Include But Are Not Limited To:
Meeting & Event Management
Incoming and Outgoing Mail Services and deliveries
Document Services
Office Supply Management
Consumable Amenity Maintenance and Supply
Moves, Adds, Changes
Furniture Management
Space Reset
Scope Of Responsibility
Process, sort, and deliver all incoming and outgoing packages and internal mail.
Operate automated mailing and shipping equipment.
Utilize and maintain integrity of databases associated with service delivery, as requested.
Manage customer service requests and complaints regarding workplace services.
Assist with conference room scheduling and event support, including set up and coordination.
Requests building services as needed to ensure facility maintenance is repaired promptly.
Maintains relationships with vendors that provide services and goods to the office.
Manages accuracy, production, quality, and retention of corporate facility communications include creating and supporting process documentation that follows brand guidelines.
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Education And Experience
HS Diploma or GED needed. A minimum of 2 years related experience (e.g., Stockroom experience, Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
Communication Skills
Ability to understand and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
Financial Knowledge
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Reasoning Ability
Ability to understand and conduct general instructions in standard situations.
Ability to solve problems in standard situations. Requires basic analytical skills.
Comfortable meeting and engaging with new people; Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
Other Skills And Abilities
Best candidates will have a genuine interest in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key.
Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, Teams.
Comfortable with and embracing of modern technologies and digital tools, such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
Physical ability to assist with warehouse operations.
Skill Required / Desired Amount of Experience
1+ years stock room experience lifting up to 50 lbs. Required 2Years
1+ years related work experience in office support, mail/ customer service a plus Required
PC experience preferred Windows – Word, Excel, and Outlook, Powerpoint, Visio Required 2Years
Min High School Diploma or equivalent Required
Familiar with screening using IPhone/Apple Technology Highly desired
Use of pallet jack is very helpful Highly desired
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: Bolingbrook, IL
Duration: 6 months
Description:
Complete Description
The Office Services Assistant performs a wide variety of stock room support in addition to clerical, administrative, and mailroom duties which includes providing a high level of customer service while consistently managing multiple projects simultaneously and producing an excellent output. Operates office and stock room equipment and refills office and pantry supplies as needed.
Principal Duties & Responsibilities ( Essential Functions)
Process all incoming and outgoing deliveries at the corporate office and Mock Store.
Process all incoming and outgoing US Mail, FedEx, UPS, and internal mail. Operate automated mailing and shipping equipment.
Receive, organize, and transport deliveries via rolling cart, dolly, flat bed, or pallet jack
Stock, organize and maintain office, pantry, and coffee/tea supplies for the Tallgrass facility.
Assist with general appearance of office, including weekly maintenance checks and reporting all issues to the Facilities Manager so that repairs can be completed in a timely manner.
Assist with conference room set up and clean up, including monitoring the conference room schedule and providing meeting support.
Assist with special projects and events as needed and directed by the Facilities Manager.
Monitors the Corporate Facilities email regularly, responds to customer/client requests via email and in person in a professional manner.
Identifies and responds to associate issues/problems in a timely manner, seeks feedback/follow-up as appropriate.
Builds effective business partnerships with the corporate teams.
Job Requirements
High school diploma or equivalent required.
1+ years stock room experience lifting to 50 lbs.; comfortability organizing, palletizing, and transporting deliveries via a dolly, flat bed, or pallet jack
1+ years related work experience in office support, mail/ customer service a plus.
PC experience preferred: Windows Suite– Word, Excel, Outlook, Power point, Visio
Excellent interpersonal skills; Self-motivated individual that takes initiative; dependable team player; possesses quality decision making and planning/prioritizing skills, with a strong verbal communication; well organized; self-starter; strong attention to detail; positive attitude with the ability to remain agile and act with integrity
General Summary & Scope
The Workplace Experience Assistant provides workplace services to increase productivity and organizational effectiveness for our corporate office supporting our corporate facilities team. This role is at the forefront of delivering a positive office experience and performs a wide variety of clerical and administrative duties, mail, and stock room responsibilities, in addition to facility maintenance and operational support.
Essential Duties & Responsibilities
Provides administrative support for Corporate Facilities team as directed, including vendor management, meeting coordination, office and workplace experience equipment care, and delivery management.
Services Include But Are Not Limited To:
Meeting & Event Management
Incoming and Outgoing Mail Services and deliveries
Document Services
Office Supply Management
Consumable Amenity Maintenance and Supply
Moves, Adds, Changes
Furniture Management
Space Reset
Scope Of Responsibility
Process, sort, and deliver all incoming and outgoing packages and internal mail.
Operate automated mailing and shipping equipment.
Utilize and maintain integrity of databases associated with service delivery, as requested.
Manage customer service requests and complaints regarding workplace services.
Assist with conference room scheduling and event support, including set up and coordination.
Requests building services as needed to ensure facility maintenance is repaired promptly.
Maintains relationships with vendors that provide services and goods to the office.
Manages accuracy, production, quality, and retention of corporate facility communications include creating and supporting process documentation that follows brand guidelines.
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Education And Experience
HS Diploma or GED needed. A minimum of 2 years related experience (e.g., Stockroom experience, Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
Communication Skills
Ability to understand and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
Financial Knowledge
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Reasoning Ability
Ability to understand and conduct general instructions in standard situations.
Ability to solve problems in standard situations. Requires basic analytical skills.
Comfortable meeting and engaging with new people; Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
Other Skills And Abilities
Best candidates will have a genuine interest in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key.
Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, Teams.
Comfortable with and embracing of modern technologies and digital tools, such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
Physical ability to assist with warehouse operations.
Skill Required / Desired Amount of Experience
1+ years stock room experience lifting up to 50 lbs. Required 2Years
1+ years related work experience in office support, mail/ customer service a plus Required
PC experience preferred Windows – Word, Excel, and Outlook, Powerpoint, Visio Required 2Years
Min High School Diploma or equivalent Required
Familiar with screening using IPhone/Apple Technology Highly desired
Use of pallet jack is very helpful Highly desired
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
