Job Description
Are you a fast learner with great organization skills? Do you work well with people + information + technology?
At Chicago Building Services (CBS), we are looking for a Team Member for our office. CBS has been delivering building security solutions for over 25 years and has built a strong industry reputation.
You would work with customers and other team members to deliver excellent service and maintain our office processes.
Duties would include:
· Point person for incoming email and phone calls.
· Manage and update our technicians’ schedules and internal databases.
· Provide technical support for customers and CBS employees.
· Process shipping and deliveries.
· Actively participate as a team member in maintaining all office functions.
· Become knowledgeable in the technical side of building security.
Required Skills/Abilities
· Fast learner: Processes, Protocols, and Software.
· Comfortable with providing technical assistance by phone.
· Excellent organizational skills and attention to detail.
· Ability to build positive rapport with customers and coworkers.
· Ability to maintain a positive relationship with all types of customers.
· Extensive experience with MS Office software.
Education and Experience
· High school diploma or equivalent required.
· Two years of experience in a similar role desired.
· Mechanical Security: Doors, Locks and Keys
· Electrical Security: Video Surveillance, Card Access and Intercom