Office Administrator Part Time

We are seeking an Office Administrator Part Time to join our team! Best Pest Control, Inc is committed to providing successful pest control treatment and excellent customer service from first contact to paid receipt. We value integrity, kindness and efficiency to continue customer and service growth as we serve Palatine, IL and surrounding residential communities.

Responsibilities:

• Be the front "face" and "voice" of Best Pest Control, Inc. to existing and prospective customers presenting an excellent first impression by phone, emailing, and messaging contact.
• Respond to pest control inquiries promptly by providing quotes, description of services, and day and time options for scheduling service calls.
• Manage record keeping of monthly expenses, ordering supplies, payroll, and yearly tax information.
• Multi-task interfacing on various software platforms to maintain daily route schedule, pertinent customer information, completion of invoices, processing payments, and sending receipts.
• Work independently while efficiently scheduling technician's daily service call route with ability to strategically coordinate urgent pest control needs into the flow of the day.
• Exhibit strong communication skills to provide outstanding customer service to customers who call with questions and concerns.
• Design and mail semi-annually postcards to current customers.
• Provide seasonal updates on the business website and Facebook page.

Qualifications:

• Strong communication and interpersonal skills.
• Proficiency in using scheduling tools and office software.
• Excellent organizational and multitasking abilities.
• An eye for detail and a commitment to delivering high-quality customer service.
• Previous experience in administrative support, client services, and customer support.