Office Administrator

Custom Cleaning of the Treasure Coast, Inc. is a busy and well established cleaning business offering residential, commercial and construction cleaning. We currently have over 30 professional cleaners working for us. Most of our cleaning accounts are in Martin County and we have a few in St. Lucie County.

We are looking to add a full-time administrative position to our office staff. Must have prior office administrative experience & great customer service skills. Ability to work alongside our current office staff and become an invaluable team member to our organization.

• The job entails answering phones, fielding sales calls from potential clients, helping existing clients with scheduling and providing amazing customer service that goes above and beyond their expectations.
• Helping to keep supply room stocked, ordering new supplies when necessary.
• Greeting & helping cleaners as they come in to drop off and pick up more supplies (usually only once a week for each cleaner).
• This position would also be checking daily timeclocks for cleaning technicians on a daily basis. Getting payroll ready on a weekly basis and entering into our payroll system.
• Electronically invoicing cleaning jobs on a daily basis.
• Help to do evaluations on cleaners. Providing HR support and documentation as needed.
• Sending out motivational & safety messages to cleaners and organizing rewards and fun surprises for them as well.

• Checking with clients to be sure they are happy, updating notes and getting important messages to cleaning technicians in a timely manner.

• Sales experience is definitely a plus. Must have the ability to connect with future clients on the phone, find out what they are looking for, determining if we are able to fill that need and if are a good fit? If so, preparing an online quote for them, or setting up an in person estimate with one of our client services personnel.

Required Skills: Loads of Integity, GREAT customer service skills, positive attitude, fast learner, team player, self-motivated.

• Bilingual (nice, but not required). Computer experience using Microsoft Programs such as Outlook Word & Excel.

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Nice to Have Computer Skills_* (But we can teach you if you are willing to learn?): Understanding of our scheduling software called Maid Central, Bamboo HR, Jotforms, Zoom, and EOS Ninety.io.

Our office is transitioning to EOS Traction, (Entrepreneurial Operating System). If you have prior experience with this that would be great! If not, there are plenty of books and videos that can help you learn and understand EOS and Traction.

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Our work environment includes:*

• Beautiful, Modern office centrally located in Stuart.
• Safe work environment
• Casual work attire, company shirts provided
• On-the-job training

PTO-
Starts accruing on Day 1, and you are able to start using it after 90 days of employment.
Additional 8 hours PTO to be used during your birthday month, after 90 days of employment.

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Schedule:*

• Monday to Friday 8:00 to 5:00 +/-?
• Overtime

Supplemental pay types:

• After 90 days, Bonus pay Available if we reach Sales/Revenue Goals each quarter.

Additional Requirements Before Hiring:**

• Must be able to pass a background test.
• Proper documentation required so we can submit to E-Verify
• Reference Check
• Job History Check
• Personality/Opinion Survey

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: In person