Network Administrator Telecommunications

SUMMARY

DIGIT is looking for a Network Administrator to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative. The Network Architect shall focus on implementation and coordination of wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the work. Additionally the Network Administrator will be responsible for vulnerability patching and remediation.

As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

RESPONSIBILITIES

This position shall perform the following (to include but not limited to) activities:

• Oversee and implement switch provisioning (configuration) and implementation across multiple sites, including coordinating cutover logistics and change management.
• Establish network monitoring for newly installed and replaced equipment.
• Support and operate Software-Defined Wide Area Networks (SD-WAN) sites
• Support and maintain network equipment and configuration (routers and routing).
• Manage the LAN/WAN routing protocol between the routers and perform port management, network capacity management (including planning and trending).
• Provision and configuring switches and routers.
• Assists with vulnerability patching and IOS upgrades.
• Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.
• Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits.
• Makes technical decisions on kinds of data to be gathered and methods to be used in data collection and analysis.
• Provides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems..
• Analyzes, diagnoses, and recommends solutions to complex problems.
• Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
• Generates / updates network documentation in coordination with the onsite installation resources.
• Ability to establish and maintain effective working relationships with associates and client personnel at all levels.
• Produce knowledge base articles and SOPs.

Qualifications
CONTRACT REQUIRED QUALIFICATIONS

This following are REQUIRED for this position:

• Public Trust Clearance and ITILv4 Foundation Certification by start date.
• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
• Previous experience with TrustSec.
• Previous experience with vulnerability patching and IOS upgrades.
• Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites
• Design and develop solutions to complex applications problems, system administration issues, or network concerns.
• Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
• Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
• Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
• Possesses and applies expertise on multiple complex work assignments.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Operates with appreciable latitude in developing methodology and presenting solutions to problems.
• Contributes to deliverables and performance metrics where applicable.
• Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.

CONTRACT DESIRED QUALIFICATIONS

The following are DESIRED for this position:

• Proficient in configuring the following protocols: BGP, OSPF, EIGRP, and Static routes.
• Familiar with SD-WAN architectures such as Cisco (Viptela), and VMware (VeloCloud)
• Design network architecture for Software Design Access / Software Defined Networks, utilizing Cisco DNA Center.
• Cisco Certified Networking Professional (CCNP) or Cisco Certified Networking Associate (CCNA).
• Must be willing to work a variety of shifts, including holidays as scheduled.
• Shall possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
• Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments.
• Familiarity with the following technologies: Active Directory, Windows, ServiceNow, Network Monitoring Systems (Solarwinds), Cisco Prime, LAN/WAN control protocols.
• Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow.
• Must be willing to work a variety of shifts, including holidays as scheduled.
• 2+ years of experience configuring the following protocols: BGP, OSPF, EIGRP, and Static routes.

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 4-9 years of experience and Bachelor’s degree
• 4+ years of experience performing vulnerability management utilizing automation technologies such as Ansible, Python, and Cisco Prime.
• Previous experience with Software Defined Access (SDA) infrastructures
• Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.