Principal Responsibilities:

JCC Greater Boston, a nonprofit organization committed to creating a vibrant and inclusive community, is seeking a System/Network Administrator to join our IT team. The System/Network Administrator will be responsible for the installation, configuration, and maintenance of the organization's computer systems and network infrastructure. Working closely with the VP of Technology, you will play a crucial role in ensuring the smooth and efficient operation of all technology resources at JCC Greater Boston.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

This full-time position has a competitive salary and an excellent benefits package. The starting salary for this position is $95K - $103K annually. The salary offered will ultimately be determined by the scope of the position, the candidate's relevant experience, and internal equity.

The primary responsibilities for this role include, but are not limited to:

• Manage the organization's network infrastructure:
  • Configure routers, switches, firewalls, wireless access points, and security cameras
  • Ensure the security, integrity, and availability of network infrastructure
  • Ensure traffic is properly segregated between networks
  • Ensure equipment is kept up to date on updates and security best practices
• Manage the organization's computing hardware:
  • Install, configure, and maintain servers
  • Support desktop support staff with the process to configure workstations and laptops
  • Lead ongoing efforts to move services to cloud-based options
• Perform system administration tasks, including:
  • Active Directory user account management
  • Data backup and recovery
  • System performance monitoring
  • DNS configuration
• Troubleshoot and resolve hardware, software, and network issues
• Collaborate with VP of Technology to develop and implement technology strategies
• Assist with the management of IT equipment inventory and licensing compliance

Minimum Qualifications:

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5 years of experience in system/network administration or a similar role
• Strong knowledge of networking protocols and technologies, such as TCP/IP, DNS, DHCP, VPN, VLAN
• Experience with Microsoft Windows Server, Active Directory, Group Policy
• Proficiency in server virtualization technologies, such as VMware
• Knowledge of cloud technologies, especially experience with Microsoft Azure
• Excellent problem-solving and troubleshooting skills
• Effective communication and interpersonal skills

Supervisory Responsibilities: Directly supervises the IT Desktop Support Technician

Supervisory responsibilities include but not limited to:

• Managing the IT Desktop Support Technician in alignment with our performance management program.
• Identifying key areas of growth, including professional development, and creating individual goals aligned with the expectations of the JCC Performance Management program.
• Conduct supervisory meetings weekly to provide ongoing guidance, direction, supervision, and mentorship.
• Conduct quarterly meetings to oversee progress on annual goals.
• Write and conduct a mid-year and end-of-year performance review with input from the direct report.
• Build and maintain a positive working relationship to achieve desired outcomes and the ongoing professional growth of the direct report.

An equivalent combination of education and experience may be substituted at the JCC's discretion to meet minimum criteria.

Skills and Abilities:

• Excellent problem-solving and troubleshooting skills.

• Strong organizational and time management skills.
• Effective communication, interpersonal, and active listening skills.

• Works well independently and with others, building/sustaining collaborative working relationships.
• Ability to build strong relationships with a variety of stakeholders.
• Must be a self-starter who takes the initiative.

Physical Requirements:

Able to work well in a busy, dynamic, and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry objects weighing up to 50 pounds. Able to sit and kneel as needed in dealing with equipment.

ADA Statement: Individuals must possess these criteria for knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

Benefits

In addition to a rewarding career, JCC Greater Boston provides competitive exempt compensation packages. Benefits include:

• Competitive salary
• Health insurance
• Flexible spending account
• Group life insurance
• Long-term disability
• 403(b) retirement plan
• Discounted childcare at JCCGB Early Learning Centers and after-school program
• Discounted JCCGB camp tuition (50-100% off)
• Generous paid time off
• JCC Greater Boston fitness membership

Benefits are subject to review and change by the organization.

Salary:

$95K - $103K

Agency Information:

JCC Greater Boston is a nonprofit organization with roots in earlier Settlement Houses and Young Men's Hebrew Associations; JCC Greater Boston today offers a wide range of services and program activities throughout the Greater Boston region (~50,000 individuals annually in 98 communities). The organization provides a variety of programs and services to children and adults in the Greater Boston Jewish community including preschools, day camps, a regional model of Jewish family engagement, a fully equipped fitness and aquatic center, arts and culture classes, performances, lectures, and Jewish holiday celebrations.

Our vision is to create a vibrant and evolving Jewish community where everyone belongs. Our mission is to be at the heart of that community by:

• Creating a thriving community that nurtures meaningful and lasting relationships
• Welcoming a growing and increasingly diverse set of individuals and families from all over Greater Boston
• Supporting the building of unique identities rooted in Jewish values and deeper connections to Jewish life
• Nourishing minds, bodies, and spirits through dynamic, innovative, and accessible experiences, and expanding engagement by partnering closely with other organizations to ensure the continuing vitality of our community as a whole

JCC Greater Boston takes the welfare and safety of staff, children, and program participants very seriously. On an ongoing basis, we align our operating procedures with guidance from the CDC and the state. In response to current local public health situations, our practices have previously included, and in the future may include, ensuring proper physical distancing, sanitation, hygiene, vaccination requirements, and use of face coverings to promote the health of our staff and program participants.

JCC Greater Boston welcomes applicants from diverse backgrounds who meet the requirements specified above. If you want to share your talents with a wonderful community and a great team, apply today!

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/