Cloud Systems & Network Administrator

Cloud Systems & Network Administrator
Job Description

Atlantic-IT.net is the outsourced IT department & Technology partner for growing to midsize organizations. We are seeking an energetic, highly motivated, business and technical savvy customer focused technician.

We are looking for Cloud Systems & Network Administrators who have prior experience working with, and supporting diverse on-premise and cloud environments.

Step into this role and you're joining a company committed to providing a fun and challenging work environment. This is truly a fast-paced company where the business is continually expanding, and that means big things for your career. This position offers the chance to work with some wonderful people on very cutting edge projects. The company also offers virtually limitless growth opportunities, as well as very competitive compensation and outstanding benefits.

Job Duties and Responsibilities:

Design, Configure, Test, & Modify firewalls, switches, servers, and systems in Atlantic-IT Managed Environments. Perform server installations, firewalls, switches, routers. Ensure compliance with policies and regulations for PCI, HIPAA, GDPR, and Cyber Security Framework.

• Implement local area networks (LAN), wide area networks (WAN), wireless, intranets, extranets, and other data networks
• Develop and execute test plans to check infrastructure and system performance
• Define roadmap designs for business technology initiatives
• Enforce policies for standardizing systems
• Manage all aspects of the Systems & Networking platform
• Troubleshoot network & system issues
• Monitor active network and server infrastructure
• Perform routine preventative maintenance on equipment
• Administer network security measures to prevent system interruptions or breaches
• Document all technical procedures and user guides
• Migrating clients to AZURE or AWS
• Configuring SD-WAN
• Administer and Engineer Citrix, VMware, Hyper-V
• Implement VDI and WVD solutions
• Configuring Firewalls and VPNs
• Manage and Implement Intune & Mobile Device Management
• Report real time status via the ticketing system (ConnectWise), shift reports, and email.
• May perform other duties as assigned.

Desired Experience:

• 3-5+ years of experience with Microsoft based technologies and systems
• 3-5+ years of Windows Server
• 3-5+ years of Windows 7, 8, 10
• 3-5+ years of Exchange, SQL, google apps
• 3-5+ years of AWS & Azure
• 3-5 MS Office skills in a systems implementation and/or system administration roles
• 3-5+ years of Cisco, SonicWall experience desirable
• 3-5+ years of Hyper-V, VMware and/or Citrix experience are desirable
• 3-5+ years of SonicWall, Ubiquiti, Ruckus, Meraki
• 1-3+ years of WVD or VDI experience are desirable
• 1-3+ years of SD-WAN
• 1-3+ years if Certified CWAP

Knowledge, Skills and abilities:

• Previous experience in networking, IT, or other related fields
• Familiarity with architectural specifications
• Strong knowledge with researching communication networks
• Familiarity with SharePoint and OneDrive
• Familiarity with Intune
• Strong troubleshooting and critical thinking skills
• Strong attention to detail
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Strong troubleshooting and critical thinking skills
• Infrastructure skills such as installing/moving equipment, replacing defective components and cabling.

Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast paced environment.

• Must be dependable and able to work both individually and in a team environment.
• Must possess strong sense of ownership of client relationships.
• Positively represent the company to clients and provide empathetic and friendly customer service at all times.
• Possesses excellent time management
• Must be able to act and display a sense of urgency as appropriate

Job Types: Full-time, Contract

Pay: $55,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Application Question(s):

• Do you have experience with ticketing systems such as manage engine, Connectwise, and/or Autotask?
• What is your desired salary?
• Do you have a minimum of 3 years experience in software and hardware troubleshooting on servers, laptops, desktops, servers, and network equipment?
• Do you have at least 3 years experience with remote solutions, such as Citrix, RDP, WVD Terminal Server and VPN?

Education:

• Bachelor's (Preferred)

Experience:

• VOIP: 3 years (Preferred)

License/Certification:

• Microsoft Certification (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: Multiple locations