Mountain Bike School Supervisor

Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:

• Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
• Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
• 50% off day tickets at IKON partner resorts
• Free or discounted IKON pass
• Discounted golf, mountain biking and fitness center memberships
• Employee childcare rates & discounted seasonal programs for self & dependents
• Retail and Food and Beverage discounts
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Discounted Mountain Bike &/or ski lift tickets for your friend & family guests
• Onsite medical clinic
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks
• Company paid sick time for all, and FTO/Vacation time

Additional perks & benefits for year round employees
POSITION SUMMARY
The Mountain Bike School Supervisor will work with the Bike Park Manager and instructors in all aspects of the daily operations of the Mountain Bike School. In addition to supervising, this position will be expected to fulfill the duties of a Mountain Bike instructor. The Mountain Bike Instructor is primarily responsible for coaching and guiding downhill mountain biking lessons. The Mountain Bike School Supervisor will create a safe, fun, and positive learning environment that is catered to the needs of our guests. This is a part-time seasonal position, the hourly rate for this role will be between $20 - $22/hr, based upon experience.
ESSENTIAL DUTIES

• Lesson assignments, including generation of daily reports
• Check-in processes, being present at all lineups
• Staff scheduling within our scheduling systems
• Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
• Take opportunities to coach and mentor fellow staff members
• Overseeing lessons to ensure quality
• Ensure that essential information is communicated frequently and accurately
• Communicate any employee and/or guest issues with managers in a timely fashion
• Managing base area set up and upkeep during the day, including indoor areas.
• Help create and/or implement changes to the department
• Build relationships with instructors and guests
• Maintains morning presence in the Bike Shop to greet and talk with guests, provide bike park information and updates, answer questions and inform riders of the instructional program options available to them.
• Meet assigned riders / groups at meeting area at the meeting time to start the session
• Conduct lessons/programs in accordance with Stratton Bike Park training guidelines.
• Acts as an ambassador at all times within the Bike Park, offering assistance, information, and guidance to riders.
• Will be required on occasion to assist with other bike park operations or events when called upon to do so.
• Assist bike patrol with daily opening and closing trail sweeps.
• Upholding the highest levels of guest safety on varied terrain with constantly changing weather conditions.
• Assisting guests with transportation of equipment.
• Assisting guests to load and unload the chairlift.
• Participate in required trainings and orientation

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High school diploma in process or completed, preferred. PSIA/AASI, PMBI or ICP affiliation, preferred.
EXPERIENCE:

• Experience working with guests of all ages, preferred
• Must be fluent in all aspects of the English language (spoken and written), required.
• Must have excellent guest service skills, required.
• Must have excellent communication skills, required.
• Must work well in a team environment, required.
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions, required.
• Previous experience with teaching/coaching/mentoring children, preferred.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Must be comfortable navigating blue terrain on a Mountain Bike at a resort.
• Current PMBI/ICP membership is preferred.
• Basic knowledge of word processing, spreadsheet and browser applications; basic Internet navigation is required.
• All applicants should provide a letter of reference and submit a resume in order to be considered for a position. Letters of reference should pertain to the applicant's previous experience with teaching/coaching/mentoring, whenever possible.
• Stratton Mountain Resort will also conduct reference checks for all candidates being considered for employment and a criminal background check for all candidates who have been offered a position in our Mountain Sports School.

TRAVEL REQUIREMENTS
Not a requirement.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position will require work during weekends and holidays.
MOUNTAIN ENVIRONMENT:

• The primary physical environment in which this position works is out of doors with a high exposure level to heat, cold, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
• The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
• Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
• Exposure to: chemicals required for cleaning and de-greasing. Ultra Violet radiation from the sun. Fumes produced in cleaning activities. Noise generated by tools may require helmets to be worn.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employee