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Form of work
SalarySummary of Position:
Manage all incoming calls for a busy, multiple physician/provider OB-GYN practice. Incoming calls consist of: (i) scheduling/rescheduling appointments; (ii) directing patient calls to nurses; (iii) handling calls from outside physicians and other healthcare providers; and (iv) addressing general questions about the practice. Other duties include managing physician/other provider schedules, scanning documents, and managing provider referrals. Excellent customer service and telephone etiquette are a must. The candidate also must be detail-oriented, have good organizational skills, and handle tasks efficiently and by priority. This position will cross train and cover the front desk, as needed, to check patients in and out as well.
Minimum Qualifications:
· High school diploma or GED Certificate.
· One-year previous customer service experience and/or front desk experience.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Ob/Gyn
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
