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SalaryWesterville Surgical Specialists is looking for a full time Front Desk Assistant/Scheduler to begin immediately. We offer a competitive compensation package including paid health insurance for the employee, as well as a great culture to work in. Benefits include: Health Insurance, Dental/Vision, Paid Time Off, 401K with Employer Match and Life Insurance.
-Regular business hours are:
Monday: 8-4:30 pm
Tuesday: 8-6:00 pm
Wednesday: 8-4:30 pm
Thursday: 8-4:30 pm
Friday: 8-Noon
In our office the first point and last point of contact is the Front Desk Assistant/Scheduler. As first impressions are lasting, it is imperative our personnel portray patience, understanding and professionalism. Previous Medical Office experience a plus.
Responsibilities include but are not limited to:
-Greets all incoming patients, verifies all demographic information and updates billing system with all applicable new/established patient's updates; verifying that all forms have been signed. Copies front and back of insurance cards and identification.
-Verify participating insurance plans, appropriate referral authorization and appropriate co-payment.
-Schedule patient appointments.
-Answer telephones; routes clinical calls and billing calls.
-Call patients for physician schedule changes. Reschedules patients as required and updates practice computer schedule.
-Calls each no-show patient, noting this in the computer system and in chart.
-Files medical records and charts.
-Distributes faxes and maintains fax supplies and equipment.
-Run daily schedule for the next day. Give physicians and staff copy of the schedule. Pull charts and records 3 days prior to appointment.
-Send requests for Medical Records prior to patient appointment.
-Complete Return to School/Work forms.
-Forward phones at end of day. Phones are to be taken off at 8:30 am every morning.
-Maintains safe, secure, and healthy work environment by establishing and following standards and procedures. Maintains patient confidentiality.
-Keeps office supplies ready by inventorying stock; placing orders; verifying receipt.
-Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments and efficiencies.
-Performs other duties as assigned.
Qualified Candidates Must Possess:
-Positive and Professional Attitude.
-Team Player.
-Excellent written and verbal communication skills.
-Ability to multi task, problem solve and function in time sensitive situations.
-Self motivated.
-Dependability.
-Attention to detail.
-Flexibility.
-Knowledge of medical terminology.
-Working knowledge of computers, fax machine, copy machine and other office equipment.
-Ability to alphabetize and file charts in alphabetical order.
-Experience in setting up file systems.
-Excellent organizational skills, scheduling, professionalism, confidentiality and teamwork.
Experience:
-One to two years practical experience in a medical office setting.
Education:
-High School education required. CMA preferred.
We offer a competitive compensation and benefits package, as well as a great culture to work in.
The statements above describe the general nature and level of work performance needed by the employee. They are not to be construed as the only duties or skills required of personnel being employed They do not establish a contract for employment and are subject to change at the discretion of the employer.
Job Type: Full-time
Salary: $17.00 to $18.00 per hour.'
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Work Remotely
- No
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 37.50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
- Medical office: 1 year (Required)
- Computer skills: 2 years (Required)
Work Location: In person
