Medical Receptionist

Required to travel to Bolingbrook, Downers Grove and Hinsdale

Summary:

Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies.

Essential Duties and Responsibilities:

· Checks patients in and out.

· Registers patients, collecting co-pays and deposits at the front desk.

· Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices.

· Creates new patient charts and pulls existing charts as needed.

· Files documentation into charts.

· Maintains the confidentiality, security, and physician safety of patient’s medical records.

· Maintains a pre-determined, organized medical record format.

· Interacts with physician/office personnel in a friendly manner.

· Answers the phone in a friendly manner and directs all calls appropriately.

· Adheres to facilities clinical guidelines as they relate to this position.

· Completes annual mandatory training by the due date as assigned.

· Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.

· Obtains and records patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.

· Prepares examination rooms.

· Delivers compassionate support, attention, and assistance to patients and families.

· Ensures compliance with all health care regulations, including HIPAA and OSHA.

· Performs other related duties as assigned.

Supervisory Responsibilities:

· None.

Education & Experience:

· High school diploma or GED required.

· At least one year of experience in an administrative role.

· Previous employment in a healthcare facility experience preferred.

Required Skills & Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Proficient in Microsoft Office Suite or related software.

· Excellent organizational skills and attention to detail.

· Basic understanding of clerical procedures and systems such as recordkeeping and filing.

· Ability to work independently.

· Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.

· Knowledge of medical terminology and spelling and office ethics.

Physical Demands:

· Required to sit, stand and/or walk for long periods.

· Must be able to communicate with or without reasonable accommodations – speak and hear.

· Able to use both hands to finger, handle, or feel, and reach with hands and arms.

· Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

· Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Language

Bilingual preferred

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Pain Medicine

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you willing to travel to Bolingbrook, Downers Grove and Hinsdale as needed?

Experience:

• EMR systems: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)

Work Location: In person