Medical Receptionist

We are a growing medical practice seeking experienced receptionists for our primary care office. We pride ourselves on excellent patient care and service. We are seeking candidates who have exceptional customer service skills to greet, check in and assist our patients. By being the front line representative for office, this candidate will greet patients on phone and in person; schedule appointments; maintain records and accounts; assist the physicians, and ensure the efficient flow of the office.

Job Responsibilities include but are not limited to:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying medical assistants/providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient balances/copays

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person