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SalaryAbout us
The Enlyv clinics is a small business in Edison, NJ. We are professional, customer-centric and fast-paced.
Our work environment includes:
- Modern office setting
- Safe work environment
2+ years experience in medical office required
Experience with Eclinical works required
To greet and check-in patients, get patient information, collect payments, assist with the necessary paperwork, and fulfill other customer service or administrative duties
- Scheduling patient appointments and making reminder calls.
- Informing patients about delays and waiting times.
- Obtaining patients’ addresses, contact details, insurance information, and medical histories.
- Updating and verifying patient information at every visit.
- Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
- Receiving and processing cash and credit card payments for medical services rendered.
- Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
- Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
- Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties, such as filing paperwork, when necessary.
Patient Representative Requirements:
- Minimum High school diploma.
- Experience working as a patient representative.
- Knowledge of medical terms and practices.
- Professional manner and appearance.
- Strong interpersonal and communication skills.
- Meticulous attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Retirement plan
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Endocrinology
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
