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SalaryPain Management Center practice located in Edison, Middlesex County seeks experienced bilingual, Receptionist. Medical Front desk experience is preferred, however would be willing to train appropriate candidate. Immediate opening to join our growing facility. This individual must be professional and multitasker, highly organized, and enthusiastic.
Salary commensurate with experience.
Requirements:
A knowledge of basic medical terminology, Knowledge of Insurance Companies is preferred but not necessary. Bilingual.
Job Type:
Full-time
Duties:
- Greets and registers patients in a friendly and service oriented manner.
- Notifies appropriate team member on patient arrival.
- Obtains proper insurance and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
- Verifies/ updates changes in patient/physician/insurance to ensure proper billing.
- Answers/ transfers incoming phone calls.
- Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
- Enters accurate information in the system.
- Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed.
- Responds to patient's minor questions and concerns, and refer to supervisor when necessary, in an expedient manner.
- Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients.
- Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant.
- Coordinates with the back office staff for timely and effective care of patients.
- Obtains proper authorization and identification prior to release of confidential medical records.
- Uses clerical skills (e.g. filing, organizing, process incoming mail etc).
- Communicates with referring providers and insurances.
- Other duties as assigned.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
