Medical Receptionist

Seeking a high-energy friendly receptionist for a busy, modern, top-rated podiatry office. Our practice is dedicated to providing exceptional conservative and surgical foot care treatments to patients of all ages.

Position Summary:

We are looking for a positive, personable and energetic person to provide assistance to both the doctor and the front desk area. Top customer service skills should be employed to ensure that the patient experience is a positive one. We seek someone who is polite, well-spoken, courteous, compassionate, and organized, in addition to being committed to learning and growth.

Essential Duties and Responsibilities:

- Answer phones, greet patients with a smile, check them in and out
- Enter demographics and insurance information in our EHR system
- Collect co-pays and verify insurance eligibility
- Answer questions pertaining to billing summaries and home care instructions
- Coordinate patient flow from the reception area to the exam/treatment rooms
- Process payments
- Perform a variety of clerical functions as assigned

This role is ideal for a candidate who enjoys both the administrative and patient-centered functions of a medical practice. Your role is to assist the patients in a manner consistent with a pleasurable clinic experience, accurate information, and a positive outcome.

Skills, Certifications & Key Competencies:

- Ability to work courteously and respectfully with fellow team members, the podiatrists, and all patients
- Excellent customer service and communication skills
- Strong written and verbal communication skills
- Compassionate, friendly, and positive both in person and on the phone
- Ability to multi-task in a busy environment
- Computer and tech-savvy
- Professional appearance is a must
- Maintaining customer-service orientation at all times
- Attention to detail and great organization skills
- Insurance knowledge and ability to explain services

Qualifications:

- Prior experience in a similar clinical setting preferred. Willing to train the right candidate.
- Being bilingual is a plus.

Please forward your cover letter and resume for immediate consideration.

Contract Length:

• 1 year

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual initial meeting
• Sanitizing, disinfecting, or cleaning procedures in place

EMR Used:

• Athena Health

Work Remotely

• No

Job Types: Full-time, Contract

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee mentoring program
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Uniform allowance
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Podiatry

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Application Question(s):

• What attracts you to working with us?
• Do you speak any other languages? If yes, what are they?
• Do you know how to explain co-pays, deductibles, co-insurance, insurance benefits, and coverage to patients?
• Are you able to work from 9 AM to 7 PM on FOUR days per week (Monday - Friday) with a work day off?

Work Location: In person