Medical Receptionist

About us

PCP-Jeffrey Merkle, MD

Internal Medicine & Pediatrics

Serving Northwest New Jersey​

We provide comprehensive patient-centered care to families in Northwest New Jersey. At our practice, we not only take a whole-person, but a whole-family approach to healthcare, offering patients of all ages individualized care and treating them with respect and dignity.

Here, an appointment means adequate time spent listening to your concerns, a multidimensional treatment plan, and careful consideration of your needs. We encourage our patients to take an active role in their care, empowering them to take control of their well-being.

Our focus is on fostering lasting relationships with patients and their families and providing treatments that sustain and improve long-term health.

FULL TIME AND PART TIME POSITION

Our thriving Internal and Pediatric medicine practice needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and physician schedules. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant.

Medical Office Receptionist Job Duties:
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician and PA/NP availability
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Medical Office Receptionist Skills and Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Job Type: Full-time or Part-Time

Job Types: Full-time, Part-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person