Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls and schedule appointments
- Verify patient insurance information and collect co-payments
- Maintain patient records and update medical history as necessary
- Assist with billing and coding tasks
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Provide excellent customer service to patients and address any concerns or questions
Requirements:
- Previous experience working in a Medical Office or similar setting
- Proficiency in using Medical Office software systems such as Dentrix, Eaglesoft, or eClinicalWorks
- Knowledge of medical terminology and procedures
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in maintaining patient records
- Familiarity with phone systems and handling high call volumes
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- 401(k) matching
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person