Medical Front Office Worker - Eagle Family Medicine @Triad

Are you a compassionate and patient-oriented worker, looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package. Look no more! Eagle Physicians & Associates is seeking dynamic and self-motivated Medical Front Office worker to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office.
Our employees love working at Eagle! For 3 consecutive years, staff consistently rank Eagle highly on their annual Employee Engagement Surveys. 92.80% of Eagle employees cite that they see themselves at Eagle a year from now and recommend Eagle as a great place to work!
Come join our team and be part of an enriched and satisfied workforce.
Eagle Physicians will pay all new support staff employees hired as a .50 FTE or higher a $1,500.00 bonus after 6 months of active employment with satisfactory performance. COVID-19 and Influenza vaccine required as a condition of employment, please direct questions to Eagle HR. Eagle is an Equal Opportunity Employer.
Schedule: Generally, Monday - Friday 8 AM-5 PM. Schedule subject to change as indicated by manager.
Key Responsibilities:

• Prepare encounter forms for billing.
• Check encounter forms against appointment schedule and make any necessary corrections.
• Answers telephone and communicates messages to the appropriate person.
• Greets patients, with positive attitude.
• Make patient appointments when necessary.
• Update demographic and insurance information on patients at check-in.
• Collects payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
• Assist in whatever administrative and clerical back up is needed which may include faxing, processing mail, photocopying, data entry, filing and telephoning.
• Assist with scanning of medical records.
• Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
• Displays a team-oriented spirit, indicated by a willingness to assist where and whenever needed.
• Attends meetings as required.
• Writes legibly and with correct grammar and sentence structure.
• Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
• Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion values.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:
• Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
• Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
• Values: Integrity, Compassion, Trust, Professionalism and Respect.
• Performs additional duties as required.