Address
Form of work
SalaryChange lives, beginning with yours!!
Carolina Therapy Connection was recently named 2023Best Employers in North Carolina from Business North Carolina! See article below!
Carolina Therapy Connection is a therapist-owned, private pediatric outpatient practice with sensory clinic locations in Greenville, Goldsboro, and New Bern, North Carolina. For the past 13 years, CTC has been providing OT, PT, ST, mental wellness and educational services to children of all ages and diagnoses including: autism spectrum disorder, sensory processing disorder, cerebral palsy, feeding disorders, and developmental delay. Children are served within our newly expanded, state-of-the-art sensory clinics, within the community, and within school settings.
Carolina Therapy Connection is the first outpatient therapy clinic Certified Autism Center™ (CAC) in Eastern North Carolina.
Our culture at CTC is faith-based, built around serving others while creating a fun and exciting place to work that will motivate you!
We are currently hiring for a Full-time Front Office Medical Assistant. We are looking for an individual who is highly organized, detail-oriented, computer savvy (especially with Google Suite system, and EMR's), experienced, problem solver, and has a positive energy to keep up with our busy clinic. The candidate must be driven, have a strong work ethic, professional phone etiquette, and be able to communicate well. Job responsibilities include:
- Call patients to follow up after cancellations and/or no-shows and reschedules accordingly. Documents in medical record.
- Collects patient payments and co-pays in accordance with patient benefits and fee schedules.
- Helps with insurance and medicaid authorizations.
- Supports therapists and administration staff.
- Answers phone calls and assists the administrative specialists when needed.
- Greets patients and families.
- Scanning documents into electronic health records.
- Multi-task through various job duties at the same time.
- General office upkeep with housekeeping duties.
As one of the first members of our team to interact with our patients, the ideal candidate must be compassionate, patient, and flexible. Additionally, the candidate must be able to multi-task and work in a fast paced environment while maintaining a professional and friendly approach with our patients.
QUALIFICATIONS
- Education: Associates Degree is preferred
- Experience in a medical office setting: 2+ years is preferred
- Bilingual is preferred
- Applicants must have reliable transportation
- Google Suite knowledge (especially with Spreadsheets)
This is a full-time position, NO weekends and holidays. We are looking for an individual who will grow with the company, long-term. Compensation is based on experience.
*Please do not apply if you are unable to work the following schedule;
*This schedule is set and is non-negotiable*
Monday-Thursday 7:30am to 5:30pm with 1 hour break; Friday 7:30am to 11:30am with no set break.
What sets CTC apart? Well, a lot…
- Fun, social clinic setting with company-sponsored events every month (team building, potlucks, snack bars, ice cream socials, etc!)
- Prizes that reward team members who carry out our core values and supportive culture (monthly core values cash prizes!)
- A supportive culture that values teamwork as well as individual team member goals
- Simple IRA with retirement matching (no vesting period!)
- Health, vision, and dental insurance 50% paid by Employer for Employee's coverage
- Disability insurance
- Life insurance and Employee Assistance Program paid 100% by employer
- PTO and all major holidays observed (let’s hear it for no weekends or holidays!)
- Continuing education compensation and company sponsored CEU opportunities
- We invest in every team member to receive credentialing as a Certified Autism Specialist or Autism Certificate through the IBCCES certification program
- Referral bonuses
- 15,000 sq.ft. clinic with state-of-the-art sensory spaces for enhanced therapy experiences
Check out our YouTube channel for an inside look into our team and culture with our Staff Spotlight Vlog Series:
https://www.youtube.com/channel/UCz1qpKdjrnNlFntzhrs5tSQ
Visit our website- www.carolinatherapyconnection.com/careers
https://wraltechwire.com/2023/06/05/north-carolinas-best-employers-2023-heres-the-list-from-business-north-carolina/
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
*Please reply with resume to indeed.. no phone calls please*'
Work Location:
- One location- 1925 Turnbury Dr., Greenville, NC 27858
Work Remotely
- No
Job Type: Full-time
Benefits:
- AD&D insurance
- Continuing education credits
- Dental insurance
- Employee assistance program
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Medical specialties:
- Pediatrics
Schedule:
- Monday to Friday
- No nights
- No weekends
Work setting:
- Clinic
- In-person
- Office
- Outpatient
- Private practice
Application Question(s):
- Have you been trained in Phone Etiquette?
Experience:
- Medical Office Assistant: 2 years (Preferred)
Work Location: In person
