Job Overview:
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and administrative support. The ideal candidate will have experience in a medical office setting and possess strong organizational skills.
Responsibilities:
- Greet and welcome patients, visitors, and clients with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage the front desk area
- Verify patient insurance information and collect necessary paperwork
- Maintain accurate and up-to-date medical records using electronic systems such as Practice Fusion
- Assist with medical administrative support tasks, including filing, faxing, and scanning documents
- Ensure compliance with HIPAA regulations to protect patient confidentiality
- Coordinate with other departments to facilitate smooth operations within the office
- Handle inquiries and provide information about services offered
- Manage incoming and outgoing mail and packages
Skills:
- Proficient in office procedures and equipment operation
- Knowledge of medical terminology and procedures
- Experience with electronic medical record systems such as Practice Fusion
- Familiarity with dental office operations is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems to handle incoming calls
If you are a dedicated professional looking for an opportunity to contribute to a dynamic healthcare environment, please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Schedule:
- 3x12
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Fayetteville, NC 28304 (Required)
Work Location: In person