Medical Front Office Receptionist

About us

Valley EyeCare Center is an integrated comprehensive eye center that offers both medical eye exams and vision exams for the entire family. We strongly believe that taking care of our team first results in our team being able to take care of our patients.

Job Description

Valley EyeCare Medical Associates is looking for an experienced Front Office Receptionist.

Established in 1975, we are the premier eye center in the Tri-Valley area with offices in Pleasanton and Livermore.

We offer ophthalmology, optometry, and optical services, specializing in primary eye care, medical, surgical, optical, and LASIK.

If you are interested in a full-time Front Office position, in a fast paced office, working with a dynamic team providing excellent health care and customer service to all our patients, we invite you to apply for the Front Office position.

Education and Experience:

1. High school diploma or equivalent

2. Minimum 2 years experience working in the Front Office of a medical practice, preferably ophthalmology or optometry

3. Minimum 2 years experience working with third party insurance payors, including PPOs, HMOs, and vision plans

4.Experience with Contact Lens ordering is a plus

Essential Skills and Abilities.

1. Must be organized, multi-task oriented, energetic and possess a positive, professional attitude

2. Outstanding telephone, secretarial, communication and computer skills

3. Problem solver, analytical skills

4. Personable, empathetic with patient’s needs and concerns.

5. Well-organized with attention to detail

6. Ability to work as a team member

7. Strong communication and interpersonal skills.

8. Knowledge of practice management software helpful

9. Available during business hours: M-F 8am-6:00pm.

JOB DESCRIPTION: The duties include, but are not limited to:

* Schedule appointments

* Responsible for patient check-in and check-out

* Obtain insurance authorization and referral verification.

* Data Entry

*Medical Record Maintenance

* Must be available to work in Pleasanton and Livermore offices

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Work Location: In person