Medical Front Desk Receptionist

If you’re looking for a rewarding career that contributes to helping people restore their active, pain-free lives, consider joining the Kayal Orthopedic Center team. We currently have an exciting opportunity for a Full Time Medical Front Desk Receptionist based in Paramus, NJ.

This is a part time position Monday - Friday 4:00 - 8:00 PM Saturday 8:00 AM - 1:00 PM.

Summary: Responsible for greeting patients, relaying incoming telephone calls to the appropriate person, and performing assigned medical administrative responsibilities by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• On the designated time each day, ensures the readiness of the reception area, and ensures that the Front Desk activities are fully operational.
• Greets patients and schedule, cancel and reschedule patient appointments for routine office visits, consultations, treatments and follow-ups using computer system.
• Re-verify all medical insurance information and scan insurance card into system.
• Check for correct insurance billing address on patient’s insurance card and update system accordingly. (look for correct PO Box or a note from the benefits verifier stating the correct address has been entered into system already).
• Enter necessary changes on computer to update information.
• Collects co-pays and reminds patients of past due balances on day of office visit.
• Confirms patient appointments.
• Documents and notifies Physical Therapist or Chiropractor when a patient cancels an appointment.
• Answers incoming telephone calls on a multi-line telephone system in a professional manner.
• Transfers calls to the appropriate person and tasks messages in accordance with approved telephone procedures.
• Operates standard office equipment to include multi-line telephone, answering machine, photocopy machine, adding machine, and calculator.
• Tasks computer hardware/software issues to IT Director.
• Adheres to all approved policies, procedures, and philosophies.
• Performs other related duties as assigned.
• Treat all patients and co-workers with dignity and respect.

Skills

Oral and written Communication

Customer Service and diplomacy

Organization, planning and professionalism

Time Management

Computer Literacy

Education/Training

Degree: High School Diploma or Equivalent

Experience

Must be bilingual and have prior Medical Front office experience.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday

Application Question(s):

• Desired hourly rate

Education:

• High school or equivalent (Preferred)

Work Location: In person