Medical Front Desk Coordinator

Are you ready to be vital to a dynamic and growing medical practice? We seek a passionate and driven Medical Front Desk Coordinator to join our team and contribute to our mission of delivering exceptional patient care. As a key player in our practice, you will be our patients' first point of contact, ensuring their experience is seamless, efficient, and positive. If you are a people-oriented individual with a knack for multitasking and a keen eye for detail, we invite you to embark on this exciting journey with us.

Position:Medical Front Desk Coordinator

Type: Full-time

Responsibilities:

• Professional Customer Service: Be the friendly face and welcoming voice that our patients encounter as they arrive or call our practice. Provide compassionate, empathetic, and professional assistance to address their needs and concerns.
• Phone Etiquette: Handle incoming calls with poise and professionalism. Address inquiries, schedule appointments, and offer information while maintaining a positive and approachable demeanor.
• Efficient Data Entry: Accurately enter patient information and medical records into the Electronic Medical Records (EMR) system. Maintain data integrity and confidentiality while ensuring all records are up-to-date.
• Document Scanning: Contribute to the digital transformation of our practice by scanning and organizing important documents into our electronic database, improving accessibility, and reducing paper clutter.
• Appointment/ schedule Coordination: Utilize your organizational prowess to manage patient appointments seamlessly. Coordinate appointments, including complex procedures, and optimize patient and healthcare provider scheduling.
• Appointment Confirmations: Maintain a proactive approach to confirm upcoming appointments with patients, minimizing no-shows and ensuring the schedule runs efficiently.
• Insurance Verification and Precertification: This is crucial in ensuring a smooth reimbursement process. Obtain and verify insurance information, assist in procedure precertification, and liaise with insurance providers to facilitate accurate billing.

Qualifications:

• Previous experience in a Medical Front Desk or administrative role is preferred.
• Outstanding interpersonal and communication skills.
• Strong attention to detail and a commitment to accuracy.
• Proficiency in using Electronic Medical Records (EMR) systems.
• Ability to handle a fast-paced environment with grace and composure.
• Exceptional organizational skills and a knack for multitasking.
• Familiarity with medical terminology and insurance procedures is a plus.

Benefits:

• Competitive salary and benefits package.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Opportunities for professional development and growth.
• Collaborative supportive work environment.

Why Join Us:

Thriving Environment - Be part of a rapidly growing medical practice where your contributions directly impact our success.

Positive Impact - Contribute to providing high-quality healthcare services and improving patient experiences.

Learning Opportunities - Develop your skills and knowledge within the medical field while gaining exposure to various aspects of healthcare administration.

Supportive Team - Join a collaborative and supportive team that values your input and encourages personal growth.

Personal Growth - Learning how to overcome challenges and face new responsibilities at work can contribute to personal growth and resilience.

Cutting-Edge Technology - Work with advanced EMR systems and innovative tools that enhance efficiency and patient care.

If you are excited by the prospect of becoming an integral part of a flourishing medical practice, apply now to bring your exceptional customer service skills, attention to detail, and passion for healthcare to our team. Together, we will continue to provide exceptional care and make a lasting impact on the lives of our patients.