Address
Form of work
Salary- Receive calls from people requiring medical care and provide the information needed
- Be well versed with all kinds of information that the Call Center deals with
- Understand the requirements of the callers and provide precise information
- Take notes and convey information to respective hospitals or medical care providers
- May have to deal with various aspects of medical insurance
- Transferring calls to the respective place as per caller’s requirements
- Learning urgent call management techniques
- Providing physician or hospital referrals
- Provide excellent customer service
- Process medical records
- Verify online appointments for accuracy
- Process referrals from Primary care Physicians
- Must have knowledge of EMR (preferably Athena)
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Fayetteville, GA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
