Loan Servicing Specialist

Loan Accounts Specialist

JOB DESCRIPTION:

· Record and manage daily transactions in Loan Vision Accounting system and Encompass Loan Origination System

· Onboard and manage customer mortgage and escrow accounts

· Handle billing by producing monthly mortgage statements

· Respond to Operations and Investor requests for pay histories

· Manage customer inquiries via email and phone

· Manage receivables from customers and investors

· Reconcile borrower mortgage and escrow accounts

· Comply with Escrow Analysis requirements

· Manage the transfer of servicing:

o Produce and send Goodbye letters

o Will be contact person for Company Held Loans on repurchases and sales

o Handle final reconciliations

· Respond to communication from customers via telephone and email

· Assist in monthly closing duties: Accruals, calculations, reconciliations, etc.

· Assist The Company in implementing upgrades to accounting processes and automation.

· Other duties and special projects as needed.

QUALIFICATIONS:

· Loan Vision

· Encompass

· iSolved

· Excellent Microsoft Office skills (Excel, Word). Strong with formulas, Pivot tables, V-Lookup, etc.

· Accounting experience required. Experience with much of the above job description preferred.

· Ability to organize and manage responsibilities.

· Ability to communicate effectively.

Job Type: Full-time

Pay: $21.80 - $26.25 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Loan Vision: 2 years (Required)
• Mortgage Servicing: 2 years (Required)
• Mortgage Accounting: 2 years (Required)
• Encompass: 2 years (Required)

Ability to Relocate:

• Dallas, TX 75240: Relocate before starting work (Required)

Work Location: In person