Job Description
Description:
Duties: Learning is a critical success factor and is part of the quality management system in Medicine. The Learning Management System (LMS) is the primary, centralized, electronic tool used to assign, record, track, and monitor learning activities for Globally.
This position provides consistent global, regional, and local MEDICINE Global Quality business support for LMS through:
- Support global, regional, and local assignment process
- Supporting one or more business functions and R/OPUs
- Providing technical expertise (system business troubleshooting, advice and assistance to Learners, Curriculum Owners, Line Managers, etc.)
- Act as Technical and Business Expert in the use of LMS and
- Responsible for backing up LMS Associates when they are out of office
- Provide troubleshooting assistance for learner issues
- Maintain in-line quality system checks, vendor work, etc.
- Report on standard system metrics
- Support annual efforts of item review and clean-up.
- Support regional and local LMS learning activities/issues together with business (e.g. setup and maintenance of eLearning, curricula…)
- Support business function(s) regarding LMS demands (e.g. creation/maintenance of items, curricula and eLearnings, use of scheduled offerings,…).
Skills:
- Experience working with a learning management system.
- IT background and/or experience.
- Ability to work in an international environment.
Excellent Excel skills.
Keywords:
Education:
- 2-4 years of college degree or 5 years of business experience in a corporate setting.
Skills and Experience:
Required Skills:
- LEARNING MANAGEMENT SOFTWARE
Languages:
English: Read, Write, Speak
Minimum Degree Required: Associate's Degree (Community College, MBO)