LMS Administrator

​​About the Role:

As the LMS Administrator at Hims & Hers, you will play a vital role in managing our learning ecosystem and harnessing data analytics to optimize training initiatives. Your technical proficiency and analytical skills will help shape the learning experiences for our employees and partners, ensuring their ongoing development and success. You will be responsible for maintaining the LMS, ensuring its functionality, and using data-driven insights to enhance the effectiveness of our training initiatives.

What You Will Do:

• LMS Administration:

  • Manage and administer the Learning Management System (LMS), including user accounts, permissions, and content management.

  • Ensure the LMS is up-to-date, user-friendly, and aligned with industry best practices.

  • Provide technical support and training to users, including troubleshooting issues and assisting with course enrollment.

• Content Management:

  • Collaborate with instructional designers, content creators, and subject matter experts to upload and organize training materials and courses within the LMS.

  • Monitor and maintain course catalogs, ensuring accurate and current information.

• Reporting: 

  • Utilize data analytics tools to gather and analyze LMS usage data, learner performance, and training effectiveness.

  • Generate reports, dashboards, and data visualizations to track key performance indicators and provide insights for continuous improvement.

• User Support:

  • Assist users with technical issues related to the LMS, including login problems, navigation, and access to training materials.

• Compliance and Security:

  • Ensure that the LMS complies with relevant healthcare regulations and security standards, including data privacy and confidentiality.

• Integration and Upgrades:

  • Collaborate with IT and business partners to integrate the LMS with other systems and business intelligence tools, ensuring seamless data flow.

  • Stay informed about LMS updates and upgrades, evaluating their relevance to the organization and implementing them as needed.

You Have:

• 2 years of experience in Learning Management System administration and data analysis, in a corporate environment.

• Proficiency in LMS platforms and data analytics tools (experience in the Docebo LMS is a plus).

• Strong analytical skills with the ability to interpret and communicate data insights.

• Excellent problem-solving and technical troubleshooting abilities.

• Knowledge of healthcare compliance and security regulations is a plus.

Our Benefits (there are more but here are some highlights):

• Competitive salary & comprehensive health benefits including medical, dental & vision

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