Address
Form of work
SalaryPosition: Info Tech Staff I-IS&T Service Center Technician
Location: Richland, WA (Day 1 Onsite)
Duration: Long Term Contract
Basic Qualifications:
- BA/BS in Computer Science, Information Technology or related field from an accredited college or university, in lieu of a degree, 6 years of progressive, related experience.
- Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education.
Minimum Qualifications:
- Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education.
- Must be able to obtain a Federal badge for access to the Hanford Site.
- Experience in an IT Call Center troubleshooting user issues remotely.
- Strong workstation hardware and software problem solving skills.
- Diplomatic skills in end user communication. Handle customer interactions in an accurate, effective and timely manner, and articulate ideas in clear & concise reports.
- Attention to quality, including accurate documentation of work completed.
- Must be able to work productively with little supervision.
- Must be able to physically move computers and associated hardware.
- Related experience includes but is not limited to:
- Windows workstation hardware and software
- Workstation imaging techniques and software
- MS Office and Internet Explorer
- Networking
- Infrastructure systems architecture concepts, configurations and standards.
Preferred Qualifications:
Experience with automated call center software and multi-line phone systems.
Experience using remote deployment tools to install and configure software, remove spyware, troubleshoot hardware and software, etc.
Relevant IT certification preferable, such as A+, Network+ or MCP
About Arthur Grand Technologies:
Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.
At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team, please send your resume to indhu.s@arthurgrand.com for immediate consideration.
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Best Regards,
Indhu
E: indhu.s@arthurgrand.com
Arthur Grand Technologies Inc
www.arthurgrand.com
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Job Type: Contract
Experience level:
- 8 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
