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Salary"Join our team as an IT Support Technician and play a vital role in supporting Triumph's mission."
"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”
"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”
Job Description:
The Information Technology Support Technician provides PC and Network support for the agency following standard procedures and written instructions to accomplish assigned tasks.
Qualifications:
Successful applicants will:
- High School diploma or GED required.
- Associate Degree in Computer Science or Information Technology preferred and at least two years’ experience in an IT Support role.
- Computer Science or Information Technology.
- Network certification desired (Trades certificate / diploma).
Benefits & Compensation:
The hourly range for this position is $27.80-$37.50.
We offer a comprehensive benefits package (full-time employees) including:
- Medical, dental, vision, life, and supplemental insurance
- Health savings, flex spending, and dependent care accounts
- 401K with employer matching
- Paid vacation, sick leave, and holiday pay
For more detailed information on benefits click here: https://triumphtx.org/wp-content/uploads/2023/09/Benefit-Summary-2023-2024.pdf
IT Support Technician Job Duties:
- Manage information technology and computer systems.
- Manage key business applications and support technology.
- Maintenance and provision or IT systems.
- Manage employee training and development for the information technology team.
- Ensure appropriate systems development and project management processes are being utilized.
- Oversee the internal IT support function and ensure proper information system operations.
- Provides PC and Network support to all users within the organization.
- Maintain log of agency IT equipment including serial numbers and software.
- Manages and coordinates property checked out to employees and completes data entry of assigned property.
- Manages agency copier with current employee personnel email addresses and contract information.
- Troubleshoot and fix internet issues, including contacting outside vendors for support.
- Travel between agency facilities as required for assigned projects.
- Maintain Microsoft Windows operating System environment.
- Supports Microsoft products and servers and any industry-specific software.
- Cooperate in agency annual financial audit by providing electronic data reporting.
- Provides timely and accurate reports as required.
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