Location: Seattle, WA
Duration: 5+ Months
Job ID: 23-01365
Pay Range: $29/hr. on W2
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Description:
Client is searching for an experienced IT Support Specialist at our office. You are someone who has significant experience with supporting a fast-paced, high-growth environment. You are comfortable working as part of a large, distributed team supporting IT operations in both our San Francisco headquarters and remote offices across the country. You are someone who asks questions, is confident in not knowing everything, and would rather collaborate with others than go it alone. You are crisp and detail oriented, but able to work outside of the boundaries when necessary. On top of your proven history of success, you have a passion for technology and, like us, you value hard work and fun in equal measure.
Responsibilities
Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze) Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing Create accounts for new hires Deploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via a ticketing system Manage inventory for hardware and software
Requirements
2-3+ years of experience in IT support roles. Basic networking skills, including an understanding of servers, switches, WiFi, etc. Knowledge of administration of Apple computer products using enterprise management tools Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence Strong OS X and Mac hardware troubleshooting experience, positive, service-oriented attitude Solid problem solving skills Ability to lift heavy equipment (50+ pounds) as needed
If interested, please share your updated resume and the best time and number to connect over the phone. In case you are not available/interested, will appreciate if you can share it with your friends/network. Your referrals are appreciated!
To know more about current opportunities at LeadStack Inc., please visit us on https://leadstackinc.com/careers/
Should you have any questions, feel free to call me at 650-850-8282 or send an email on vikas.kumar@leadstackinc.com
Regards,
Vikas Kumar