Address
Form of workJob Title
- Help Desk Analyst
Job titles used for Match (Add industry standard job titles to improve quality of the results)
- help desk analyst
- help desk support
- help desk technician
- service desk technician
- helpdesk support specialist
- service desk analyst
Top Skills - Must Haves
- Help desk
- phone support
- hands on
- printers
- workstation
- support
- Windows 7
Top Skills' Details1) 1+ years of End User Support Experience (desktops, laptops, tablets, phones, etc..)(Over the phone, Desk Side, and Remote)
2) 1+ years Windows Troubleshooting (Windows 7 and 10)
3) 1+ years experience with Active Directory (administering group policy)
**Culture fit is extremely important**.
Secondary Skills - Nice to Haves
Job Description PURPOSE AND SUMMARY STATEMENT
Provides technical support and problem resolution to customers and assists with the System Administration of member and corporate information systems and infrastructure assigned to the unit.
ESSENTIAL JOB FUNCTIONS
Utilize ServiceNow Ticketing system for Incident Management
Provides technical support and problem resolution for information systems customers.
Configures, installs, and supports microcomputer hardware and software
Researches, evaluates and recommends new hardware and software technologies.
Develops and writes specifications and procedures for the installation and use of a variety of information system technologies.
OTHER JOB FUNCTIONS
Prepares monthly status reports, project summaries, and technical recommendations.
Provides client training regarding use of System standard hardware and software.
Utilizes the IT Project Management tool and procedures for appropriate projects.
Followss Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned.
REQUIREMENTS
Frequently required to lift 10-25 lbs.:
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
