It Specialist / Odoo Administrator

Tru180° is a small, growing company that helps design, build, and distribute fine outdoor furnishings. Most of our furniture is made from recycled plastic and is hand-built by a partner company in southern Iowa. Customers buy our products through more than 60 retail stores nationwide and in our Twin Cities showroom, at trade shows, and at state fairs.

Our company’s mission is to help create comfortable and beautiful places where people can enjoy connecting with their families and friends. That’s what Tru180° means — a change in direction…away from the hectic aspects of modern life toward relaxing, easy quality-time with loved ones.

We’re looking for an experienced Information Technology Specialist with a strong knowledge of the Odoo ERP system. Tru180° has implemented Odoo and is currently using it for inventory, order entry, and point-of-sale. Our next implementation task is to convert from QuickBooks to the Odoo accounting app to gain more ERP efficiencies – automation and single-source data from sale through manufacturing, inventory, shipping/logistics, and accounting/invoicing.

The I.T. Specialist will report to Tru180°’s CEO and will be asked to provide technical support and troubleshooting for the company’s office and point-of-sale equipment, the company’s website, online credit card payment gateways, and security system & cameras. We’re looking for someone who will provide best-practices tech advice and leadership and promote those ideas throughout the organization so that we can continue to exceed our customers’ expectations and increase customer satisfaction, loyalty, and retention.

Responsibilities:

• Work with Odoo consultant to lead the final integration, customization, and improvement of Odoo in the company’s full business process life-cycle.
• Maintain Odoo system going forward: new products/updates, new POS configurations, new inventory and logistics functionality, etc.
• Provide tech support for MacOS, MS Windows, MS Office, LAN switch/routers, printers, and POS hardware.
• Partner closely with customer service, accounting, warehouse, delivery, sales, and executive staff to grow and improve Tru180°’s technology processes.
• Develop and document technology procedures, policies, instructions, and standards.
• Identify areas for technology improvement, propose solutions for technology challenges, and lead all tech opportunities to completion.
• Set a clear service-first technology mission and deploy strategies focused toward that mission.
• Help create technology budgets and then manage expenditures to those budgets.
• Maintain an orderly and accurate inventory of technology equipment, software, and services according to business priorities and goals.

Requirements and Skills:

• Strong experience with Odoo ERP or similar inventory, accounting, and POS system.
• Strong tech support and troubleshooting experience with MacOS, iOS, MS Windows, MS Office, LAN switches/routers, printers, and websites.
• Strong communication skills.
• Advanced troubleshooting and multitasking skills.
• Ability to think strategically and work collaboratively and independently.
• Proficiency in English.

Work Hours, Conditions & Benefits:

• Full-time (40 hours per week; 8:30 a.m. to 5:30 p.m.; Monday through Friday).
• Some flex-time available with pre-approval, especially to balance any occasional after-hours or weekend work, as needed.
• On-site workplace in large, open first-floor office, warehouse, and showroom.
• Friendly, casual work environment.
• Company-provided coffee and refreshments.
• Company-sponsored health insurance.

Job Type: Full-time

Pay: $75,000.00 - $87,500.00 per year

Benefits:

• Health insurance
• Paid time off

Compensation package:

• Bonus opportunities

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Burnsville, MN 55306: Relocate before starting work (Required)

Work Location: In person