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We are seeking an IT Project Manager to join our team. The successful candidate will lead the development and implementation of various web-based and low-code applications, crucial for the department's operations and service delivery.
We are seeking an IT Project Manager to join our team. The successful candidate will lead the development and implementation of various web-based and low-code applications, crucial for the department's operations and service delivery.
Job Responsibilities:
- Responsible for building and obtaining approval of business cases for new projects through stakeholder and market analysis, cost/benefit analysis, and project schedule estimates.
- Responsible for implementing medium to large-sized project(s) of moderate to high complexity and risk.
- Responsible for managing the dependencies of the IT project that extends to multiple divisions and external entities.
- Responsible for working directly with senior-level executives, IT personnel, business programs, and external resources to analyze and execute project requirements and manage stakeholder expectations.
- Work with Business, IT, and the selected Vendor team to complete implementation of the project.
- Responsible for the leadership, direction, and oversight of the project team(s) and of all vendor-related activities tied to the project and report to senior executive management.
- Work hand-in-hand with vendors to manage project milestones and critical dates to identify potential risks and impacts that could jeopardize the project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation.
- Support the Contract Administrator by performing vendor management and ensuring that vendor deliverables are reviewed and approved by the appropriate team members.
- Develop all project management artifacts following the practices and guidelines from the PMI’s PMBOK, and the State of NC project methodology, developing the detailed project budget, monitoring expenditures, performing regular status reports, and developing and maintaining all required project documentation.
- Manage the day-to-day activities for the project and complete all input to the State project portfolio management tool (based on Microsoft Project Server and SharePoint) and online project notebooks (SharePoint).
- Manage internal and external relationships (agency, Federal, vendor, other State agencies, community-based providers, and other external stakeholders) and dependencies across all workstreams to ensure successful delivery of the project.
- Manage the day-to-day activities of the project including monitoring and controlling project risks, cost, and schedule, tracking project expenses and determining if these are within the allocated budget, and managing project changes.
- Assist the business in managing procurement efforts through the development of procurement documents such as Requests for Proposals, Statements of Works for State Term Contracts, Requests for Quotes, etc.; write content related to project scope and maintenance activities; and perform administrative tasks during bid evaluation, contract negotiations, and award approval processes.
- The PM will ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery.
Basic Qualification:
- Project management experience, preferably with large, complex automation implementation efforts.
- Demonstrated Project Management experience in IT application/system development and deployments for multiple clients.
- Proven track record of delivering projects and work streams with aggressive timelines and delivering within scope, budget, and schedule.
- Objective decision-making ability based on strategic objectives priority, business performance analysis, and resource availability.
- Hands-on experience managing project risk, cost, schedule, quality, testing, and communications.
- Experience implementing applications using Salesforce, MS Dynamics, and/or ServiceNow.
- Demonstrated experience with Waterfall, Agile, and Hybrid software development frameworks.
- Extensive understanding of MS SharePoint end-user experience, sites, libraries, lists, and groups.
- Cost/benefit analysis and market analysis.
- Experience in developing business case documents.
Preferred Qualifications:
- Healthcare-related experience
- Knowledge of healthcare systems with an emphasis on behavioral health, developmental disabilities, and substance use.
- Experience with federal Application Planning Document approval processes
