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Form of workOverview:
Salary $42,500 year
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work alongside other passionate people in a supportive environment where collaboration and creativity are encouraged? Are you driven to improve your skills for the purpose of helping others? Then the Intake Specialist position is for you! We are seeking compassionate and team-oriented individuals to join our spirited team.
As Intake Specialist, you will provide administrative support to the staff and participants, while directing participants to appropriate next steps.
Successful Elements:
• Greet visitors and clients
• Collect and review new client registration forms
• Answer incoming calls and take messages/transfer to the designated parties in a pleasant and professional manner
• Assemble new client case folders
• Create and distribute client schedules
• Work with the Career Services Manager to assign cases to the Career Navigators
• Utilize daily timekeeping system to track client attendance and verify carfare eligibility
• Provide front desk coverage and distribute carfare as needed
• Work with Career Services Manager to resolve client scheduling conflicts
• Distribute discretionary forms and collect client documentation
• Responsible for implementing and adhering to the Quality System
• Perform non-routine tasks as necessary for the office
Required Experience:
• Experienced in answering telephones in a courteous, efficient and professional manner
• Experienced in handling high volume client traffic
• Excellent interpersonal skills
• Knowledge of various types of office equipment
• Basic computer skills required
• Previous office experience
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
