Intake Coordinator - Bmt/Imtx

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

The Intake Coordinator - BMT/IMTX is the primary point of contact for patients, families, caregivers, and referring providers when scheduling a patient for blood or marrow transplant and cellular immunotherapy. In this role, the assistant clinical coordinator:

• Participates in care coordination with other internal healthcare professionals and community providers to facilitate timely treatment and care for patients
• Collaborates to promote access to care
• Collaborates with others within and outside the organization to provide patient care that is safe, timely, efficient, effective 

Responsibilities

The Intake Coordinator - BMT/IMTX is a member of a dynamic team focused on coordinating all aspects of patient care.  The role provides continuity of care by ensuring a smooth transition between care setting and by developing a trusted relationship with patients to identify and assist with each patient's individual needs that may arise related to the care they receive.

• Provide clinical support to the transplant and cellular immunotherapy program in the coordination of scheduling patients for transplant.
• Includes working with referring physicians and Fred Hutch physicians to plan treatment based on clinical assessments.
• Serving as a resource to internal and referring physicians for information on transplantation and availability of protocols for a variety of clinical scenarios.
• Working with patients and family members to provide education and instructions about the transplant process.
• Interfacing with the Fred Hutch revenue cycle team and insurance company representatives to obtain coverage for treatment.
• Coordinating with various departments within the center to schedule transplant including the radiation oncology, cellular therapy, apheresis, research RNs, the outpatient clinic and others.  
• The majority of this activity occurs via e-mail and telephone thus excellent written and spoken communication skills are imperative.
• Triage calls from referring physicians, patients, family members, and others wishing to access care at FHCC
• Requests medical records from referring physicians and outside institutions, reviews them for content and completeness, and organizes them into designated categories for clinician review 
• Schedules and coordinates patients' appointments
• Collects and enters patient demographic and insurance information and enters into registration databases 
• Assists with the financial clearance process as necessary 
• Receives and responds to patient feedback
• Responds to other patient requests as appropriate Distributes work to the Patient Care Coordinator Assistant I or II as appropriate

Qualifications

Required:

• Must be a graduate of a Physicians Asst. training program., appropriate Nurse Practioner, or a registered nurse - able to practice in the state of Washington (licensed); BA or BS
• Licensed in State of Washington as PA-C, ARNP or RN
• Minimum of 2 years experience in a patient care setting preferred
• Oncology (leukemia, lymphoma, hematological malignancy) or BMT experience strongly preferred. 
• Must have at least 2 years of previous experience in a clinical care setting.
• Strong oral and written communication skills required. 
• Basic computer skills are essential. 
• Ability to work as part of a multi-disciplinary team. 
• Ability to establish, maintain and enjoy long-term relationships with patients undergoing intense therapy. 
• Intense attention to detail is essential.

Preferred:

• Experience with an electronic medical record system, (such as ORCA or Epic)

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $94,702.40 to $149,656.00 and pay offered will be based on experience and qualifications.

 

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months). 

Our Commitment to DiversityWe are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.Employment Type: FULL_TIME