Installation Administrative Assistant

Since 1959, Johnson Equipment Company has provided the safest, most reliable dock and door products available on the market. These products combined with the most professional sales representatives and service technicians have led us to the enviable position of the largest independent loading dock, industrial door, and in plant lift specialist in the United States. As part of this growth, we have an opening for Installation Administrative Assistant in the Dallas area.

The position will provide support and administration for the branch and sales representative.

Essential Duties and Responsibilities

· Provide administrative support to Installation Coordinators and Territory Managers.

· Provide project scope and details to subcontractors/techs post install scheduling meetings.

· Enter and/or confirm and maintain all information associated with project into JMax; including labor, travel charges, rental equipment, packing slips, stock materials and purchase orders.

· Order, track and call off rental equipment as needed.

· Assist with processing manufacturer warranty claims and follow up to ensure all requirements for replacement parts and/or credits have been met.

· Maintain continuity of work operations by running weekly status reports and following up on outstanding parts orders, quote requests and billing issues.

· Work closely with various manufactures to identify parts needed using parts manuals and serial numbers.

· Order parts from multiple vendors through various systems and methods.

· Distribute order acknowledgements to team members.

· Process weekly sub pay and meet deadline required by Accounts Payable department.

Skills/Experience

· 1 – 3 years basic administrative experience.

· Strong communication skills, verbal and written.

· Friendly, outgoing phone voice.

· Computer proficiency.

· Excellent customer service skills.

Education

· High School Diploma or GED required.

· Some college preferred.

We are an equal opportunity employer, and we offer an excellent comprehensive benefits package with medical insurance that includes dental, vision and prescription cards, 401K plan, and a business casual office atmosphere.

Johnson Equipment Company is a smoke-free environment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person