Hvac Receptionist/Administrative Assistant

We are seeking a highly organized and detail-oriented Receptionist/Administrative Assistant with previous HVAC experience to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth office operations. The ideal candidate will have excellent communication skills, strong computer literacy, and the ability to multitask effectively.

Duties:

- Answer phone calls, take messages, and direct calls to appropriate individuals

- Manage incoming and outgoing mail, packages, and deliveries

- Ordering parts and equipment as necessary

- Maintain a clean and organized reception area

- Schedule appointments and maintain calendars for staff members

- Assist with basic administrative tasks such as filing, data entry, and document preparation

- Coordinate meetings, conferences, and events as needed

- Provide general administrative support to various departments

Skills:

- Strong proofreading skills with exceptional attention to detail

- Proficient in office management software and tools

- Excellent customer service skills with the ability to handle inquiries and resolve issues effectively

- Experience managing front desk operations in a professional setting

- Advanced computer literacy, including proficiency in Microsoft Office Suite

- Knowledge of QuickBooks or similar accounting software is a plus

- Knowledge of Housecall Pro or similar software is a plus

- Ability to coordinate projects and prioritize tasks efficiently

- Excellent written and verbal communication skills

- Ability to transcribe meeting minutes accurately

- Experience in event planning is a plus

- Strong problem-solving skills with the ability to think quickly on your feet

- Previous experience in customer support is preferred

If you are a motivated individual with strong organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our dynamic team!

Job Types: Full-time, Part-time

Pay: $13.00 - $19.00 per hour

Expected hours: 24 – 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How Many Years of HouseCall Pro Experience do you have ?

Experience:

• HVAC: 1 year (Required)
• Customer service: 2 years (Required)

Language:

• English (Required)

Ability to Commute:

• Orlando, FL 32810 (Required)

Ability to Relocate:

• Orlando, FL 32810: Relocate before starting work (Required)

Work Location: In person