Front Desk Receptionist/Administrative Assistant

I own a small psychiatric private practice operated by myself, a sole provider and Psychiatric Nurse Practitioner. We are looking to add a receptionist to the practice to assist in optimizing patient care. As a small practice, we will work closely together and as a team. You will be my right hand, therefore I will need a very responsible and dependable person. This position will start as part time 2-3 days per week, then will transition to full time as patient load increases.

The job will be hybrid. You will not need to be in the office at all times. However, there will be scheduled times where you will be required to be in the office. I am in the process of building my practice and patient load, so there are not a lot pf patients right now. However, please know that this practice will be expanding and the work load will be increasing as time passes.

*Job Summary:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations.

*Duties:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect patient co-pays
- Maintain patient records and update necessary information in electronic systems.
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate with medical staff to ensure efficient patient flow
- Follow office policies and procedures to maintain confidentiality and HIPAA compliance

*Requirements:
- Previous experience as a medical receptionist or in a similar role
- Excellent customer service skills with the ability to handle patient inquiries and concerns professionally
- Strong organizational skills with attention to detail
- Knowledge of medical terminology is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic understanding of insurance verification processes
- Familiarity with administrative tasks such as filing, faxing, and scanning documents

-Bilingual is an absolutely must. More than 50% of my patient population are Spanish speaking, therefore you will need to be fluent in both English and Spanish.

Join our team as a Front Desk Receptionist and contribute to providing exceptional patient service in our office. Apply today!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Free health screenings
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Wellness program

Healthcare setting:

• Clinic
• Private practice
• Telehealth

Medical specialties:

• Primary Care
• Psychiatry

Schedule:

• Monday to Friday
• No nights
• On call

Language:

• Spanish (Preferred)

Ability to Relocate:

• Tampa, FL 33615: Relocate before starting work (Required)

Work Location: Hybrid remote in Tampa, FL 33615