Human Services Coordinator Ii

Salary: $44,605.40 Annually
Location : Admin. Building 102 E. Spring St. Troy, NC
Job Type: Full Time
Job Number: FY240255401
Department: Department of Social Services
Opening Date: 02/16/2024
Closing Date: 3/1/2024 11:59 AM Eastern
Description
Under the direction of the Adult Services Supervisor, the adult Services Caseworker supports the operations of Home and Community Care Block Grant (HCCBG) programs, mainly the Nutrition (Home Delivered Meals and Congregate Nutrition) and In-Home Aide programs. Work includes organizing delivery routes, coordinating volunteers, supervising meal site(s), monitoring meal temperatures, obtaining referrals, determining eligibility for services, and overseeing contracts for HDM/IHA.
Examples of Duties
The caseworker must be Human Services oriented and possess the ability to interact well with co-workers, clients, and the general public. Caseworkers must respond to disasters as needed in accordance with Montgomery County DSS policy in the event of a natural or man-made disaster or upon the declaration of a state of emergency by the Montgomery County Emergency Management Office.
This position performs much of the work in the field although the day starts and ends in the office.
KNOWLEDGE AND SKILL REQUIREMENTS:

• Excellent organizational skills.
• Ability to interact positively and professionally with the public and outside contractors.
• Ability to work independently.
• Ability to plan and execute work effectively in order to achieve mandated departmental goals and objectives.
• Ability to express ideas clearly and concisely.
• Ability to maintain mandated confidentiality rules.
• Maintain professional demeanor even when under stress and dealing with difficult people.
• Ability to communicate effectively with internal and external clients.
• Commitment to exceptional customer service and a team-oriented work environment.
• Advanced computer skills/knowledge.
• Must possess and maintain a valid North Carolina Driver's License.

Required Qualifications
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of customer service/public contact experience to include interviewing, explaining information, compiling data, and the performing difficult mathematical tasks or an Associate's Degree in Business, Human Services, or a related field.
Must possess and maintain a valid North Carolina Driver's License.

• State Employees Health Plan
• Retirement: member of State Employees/Local Govt System: County contribution 12.15% of employee salary
• 401(k): County provides up to additional 5% of salary match to employee contribution
• Life Insurance: annual salary, up to $50,000 after one year of employment
• Vacation and Sick Leave: tiered plan based on years of service (years of service transferrable based on time accrued in State/Local Govt. Retirement System)
• Community Service and Bereavement Leave
• Voluntary deductions for Vision, Dental, Additional Life, and Disability
• Progressive Pay Structure