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Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
Responsibilities:
Audits all patient charges and codes for accuracy in Surgical Services departments. Reconciles charges prior to billing.
Prepares and presents charge capture metrics to departmental leadership.
Coordinates action with stakeholders across organization to resolve patient inquiries and billing questions.
Collaborates with vendors and clinical team to develop quotes for requested equipment and products for new and existing surgical service lines.
Coordinates and participates in Surgical Services strategic planning meetings.
Manages approved product trials by collecting and reporting required outcome metrices.
Assists with supply management duties by:
Checking, accepting, and signing for deliveries from distributors as necessary
Inspecting shipments and completing receipt process
Moving and stocking supplies to appropriate locations once receiving is complete.
Maintains approved product par levels
Participates in midyear and year-end inventory counts.
Collaborates with Materials Management, Accounts Payable, and vendors to ensure accurate and timely payment of invoices.
PARDEE
Other information:
Required
High school diploma or equivalent
Preferred
Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency
01.5330.0049
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Ob Gyn Associates
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
