Address
Form of workThe Human Resources Generalist position helps advance and support employee relations in alignment with Zoot’s goals. This position helps manage and execute initiatives within the various employee functions that support our staff and our managers, including recruiting, benefits, employee recognition and relations, new hire onboarding, policies, procedures, and compliance management, and training, with specific areas of focus as assigned.
Zoot’s Human Resources team is responsible for developing strategies and executing initiatives that help the Company manage, value, and develop employees to achieve its goals. It is our desire to align the capacity and skills of all employees with the Company’s goals and objectives, while also promoting a culture and providing a workplace environment that supports Company growth and stability and makes Zoot the employer of choice in the places we operate.
This position will be based in our Bozeman, Montana office. No remote work.
What you'd be doing as the Human Resources Generalist
Human Resources Administration
- Responsible for executing assigned Human Resources functions, which may include, but is not limited to recruiting, benefits, training, performance management, compensation, job descriptions, employee relations issues, policies and procedures, and health and safety.
- Participates in the employee onboarding process, coordinating with managers and other required departments to ensure all steps in the process function smoothly for all involved.
- Explain company personnel policies, benefits, and procedures to employees or job applicants.
- Act as a Payroll back-up to Accounting as needed; processing and reconciling if needed.
- Answer general inquiries and specific questions regarding performance management, eligibility, salaries, benefits, employee relations, and other pertinent information.
- Process, verify, and maintain personnel related documentation, such as demographic information, benefits, and compensation, leave of absence, and performance records. Coordinate with other Zoot departments as needed.
- Compile and prepare reports and documents pertaining to personnel activities.
- Participate in the annual job description review process to ensure accuracy and auditability.
- Participates in employee recognition efforts and ensure managers can utilize recognition tools easily and frequently.
- Participate in corporate and community social events, as appropriate.
- Ensure company compliance with federal and state laws, including reporting requirements.
Training and Development
- As needed, develop and deliver employee, manager, and company-focused curriculum and training programs, with assistance from managers or other subject matter experts. Modify trainings as needed, based on feedback or changing needs.
- Maintain training records for employees.
Recruitment
- Participate in full cycle recruitment of technical and non-technical positions that align with the business’ needs.
- Execute Zoot’s recruiting strategy to attract a diverse and highly qualified pool of candidates, develop new and creative ways that open up new sources of talent, and manage Zoot’s applicant tracking system to leverage its capabilities to manage the candidate pool effectively and provide prospective employees with an outstanding experience.
- Work with hiring managers to understand a position’s needs, develop job postings, post new positions, schedule and conduct interviews of prospective job candidates, and participate in the decision making process to hire new Zooters.
- Provide training to hiring managers and other employees to ensure effective interviewing techniques are utilized and compliance with legal aspects are followed.
- Participate in and execute the employee onboarding process, coordinating with the HR team, managers, and other departments to provide an outstanding employee experience pre-hire and over their first six months.
- Help managers develop accurate and detailed job descriptions, while determining classification, exempt status, and salary. Participate in the management of the annual job description review process to ensure accuracy and auditability.
Benefits
- Support in the Administration of employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits and serve as either a primary or secondary point of contact for processes that require employee action (i.e. open enrollment), depending on assignment.
- Resolves employee questions and problems by interpreting benefit policies and procedures. Assist employees with health, dental, life and other related benefit claims.
Additional Job Functions
- Work effectively as a team member with the HR staff, management, and employees.
- Exemplify the desired culture and philosophies of the HR team and Zoot.
- Provide support, as needed, for other department initiatives, including employee relations events (Fun Committee) and recruiting.
- Maintain and expand professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Compliance with and knowledge of Zoot’s Policies and Procedures, Code of Business Conduct, and Employee Agreement.
- Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
- Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Competencies Critical For This Role
- Communication (Oral/Verbal) - Demonstrates the ability to convey thoughts and express ideas effectively using speech in individual or group situations; conveys and presents information appropriately for the needs of various audience groups.
- Compassion and Empathy – Genuinely cares about people; shows concern for work and non-work problems; willing to help; demonstrates genuine understanding of the positive and negative situations of others.
- Conflict Management – Sees conflict as opportunities rather than difficult situations; good at focused listening to all sides; can come to conclusions on difficult situations and settle disputes in a way that considers the needs of the people and the business; finds common ground and gets cooperation with minimal distress.
- Courage - Willing to speak up with truth and facts, even if the information is viewed as unpopular; looks to make the right decisions, not just the easy decision.
- Dealing with Ambiguity - Able to cope with change; versatile; can shift gears as priorities or business needs change; able to act without having all of the answers; doesn't get frustrated when things are ambiguous; able to move on if situation necessitates it, even if other tasks/projects aren't complete; able to balance acting with uncertainty with risk.
- Diplomacy - Tactful when sharing feedback with others, while still being honest; thinks before speaking; doesn't react emotionally when negative items are shared with them; speaks to others in a way that shows regard for their feelings; avoids making insensitive statements that may offend others.
- Process Oriented - Able to determine the processes necessary to accomplish tasks; utilizes existing processes effectively; knows how to organize or combine tasks that align with processes to make workflow efficient; looks to improve existing processes when appropriate.
Experience We're Looking For
- Bachelor Degree in Business, Human Resources, Psychology, Sociology, or other related field preferred.
- HRCI or SHRM certification preferred Certifications. Years of Experience
- 3+ years of related professional experience in a Human Resources/Employee Relations role.
Physical Requirements and Working Conditions
- All positions at Zoot require the ability to move about inside an office environment, which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.
- This position specifically requires long periods of working at a computer workstation, either sitting or standing.
- This position may require infrequent lifting of items weighing up to 50 pounds, however equipment or other personnel are available to assist.
- All positions at Zoot require the ability to move about inside an office environment, which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.
- This position specifically requires long periods of working at a computer workstation, either sitting or standing.
- This position may require infrequent lifting of items weighing up to 50 pounds, however equipment or other personnel are available to assist.
What We Have to Offer
- Proudly based in beautiful Bozeman and Billings, Montana
- Casual Attire
- Bring Your Well Behaved Dog
- On-site Child Care Center (Bozeman)
- Flexible Work Schedule
- On-site Cafeteria (Bozeman)
- Espresso & Snack Bar (Bozeman)
- On-site Fitness Center & Fitness Classes (Bozeman)
- Private Disc Golf Course (Bozeman)
- Private Sports Park with Putting Green, Bocce, and Volleyball (Billings)
- Underground Parking (Bozeman)
- Paid Vacation, Sick Leave, & Holidays
- 401(k) with Generous Company match
- Health, Dental, Vision, Life Insurance, Short Term & Long Term Disability (30+ hours/week employees only)
- Fun Committee and Family-Friendly Events
- Wellness Committee dedicated to Health, Mental Wellbeing, Fitness, & Nutrition
For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions --accessing hundreds of cutting edge data sources to help reduce risk and increase conversions.
Headquartered in beautiful Bozeman, Montana, Zoot provides an engaging and committed culture that is passionate about our clients, our community and our people. With generous and comprehensive benefits, onsite child care, a dog-friendly office and more, Zoot can give you the “No Suits, Montana Roots” career you’ve been dreaming about.
Zoot Enterprises, Inc. is an Equal Opportunity Employer, and as such, affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for this posted position, contact our Human Resources Department via phone at 406-586-5050 or e-mail at jobs@zootweb.com.
EOE/M/F/D/V
