Human Resources Assistant - Training And Organizational Development

Salary : $52,054.00 - $66,609.00 Annually
Location : City Hall 300 Monroe NW Grand Rapids, MI
Job Type: Permanent
Job Number: 136 - 1223
Department:Human Resources
Opening Date: 12/18/2023
Closing Date: 1/4/2024 11:59 PM Eastern
Nature of Work
The purpose of this job is to provide front-line support to the Human Resources Department, specifically the Training and Organizational Development Division. Work involves executing a variety of complex administrative support duties and assignments for Human Resources' related functions, activities, programs, and services, primarily for the Training and Organizational Development Division. Work is performed with considerable independent judgment, serving as a liaison between the Training & Organizational Development division and city staff, external agencies/organizations, and the general public; and working with confidential information to maintain a variety of files and records using the City's HRIS and other database systems.
Essential Duties & Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Administrative Support

• Maintains accurate, up-to-date records pertaining to employee incentive programs. Including, but not limited to, Tuition Reimbursement and Professional Development, Employee Language Incentives; answers incentive-related questions as needed.
• Orders and maintains training supplies and equipment.
• Maintains a calendar of training schedules, meetings, and events; plans, organizes, and coordinates meetings, special events, training, travel, appointments, and facility room use.

Training & Organizational Development

• Maintains and updates the City's Learning Management System (LMS); provides technical support and guidance to employees using the LMS; generates reports and analytics from the LMS to monitor training progress
• Assists in the planning, and execution of training programs and workshops; coordinates training logistics, including scheduling, materials, virtual production and facilities
• Manages participant enrollment and attendance of training sessions
• Gathers feedback to evaluate the effectiveness of training programs.
• Support orientation and onboarding programs for new employees.
• Assists in the development and delivery of career development/growth programs.
• Assists in development and delivery of team building/effectiveness programs.
• Assists in the development of training programs, including course development, training resources, and curation of training content.
• Supports internal change management initiatives, including communications and process changes.
• Promotes a culture of continuous learning and development within the City.
• Promotes support of a value-based culture.
• Contributes to the implementation of strategies to improve employee engagement and performance.
• Serves as the primary point of contact for the City's employee recognition program
• Prepares a variety of reports for personnel management purposes; prepares statistical data for reports
• Maintains electronic and manual filling systems according to prescribed departmental procedures •

Minimum Training and Experience
Required Education and Experience

• High School diploma

--AND--

• At least two (2) years of experience working in Human Resources, employee benefits and/or employee records

--OR--

• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Preferred Qualifications

• At least two (2) years of experience directly related to Training and/or Organizational Development

Other Necessary Qualifications
Other Information
We Offer:

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks

Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the Human Resources department upon submittal of application
The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
01
What is your highest level of education?

• High School Diploma
• Some College Coursework
• Associate's Degree
• Bachelor's Degree or Higher

02
Do you have at least two (2) years of directly related work experience within Training and/or Organizational Development?

• Yes
• No

03
If you answered yes to the above question, please describe your experience. If you answered no, write N/A.
04
Do you have any job related experience managing a Learning Management System (LMS)?

• Yes
• No

05
Please identify any of the programs listed below that you have used.

• MS Word
• MS Excel
• MS Teams
• MS PowerPoint
• MS SharePoint
• MS Outlook
• Adobe Pro
• No experience with any of the above

Required Question