Human Resources Analyst

Under the direction and supervision of the Sr. Human Resources (HR) Analyst, the Human Resources Analyst performs complex administrative and technical work assisting in the administration of the City's Human Resources programs and policies.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Interprets and counsels employees and supervisors on policies, rules, and regulations governing Human Resources management; and
• Reviews, researches and recommends revisions to internal policy; and
• Supports staff in the performance management process; and
• Conducts training in areas of expertise as required; and
• Prepares and distributes regular and ad hoc written reports; and
• Mediates workplace disputes between individuals and groups; and
• Maintains employee information across electronic systems; and
• Supports benefits administration for comprehensive suite of employee benefits; and
• Liaises with external agencies; and
• Drafts communications for review and publishing by leadership; and
• Conducts exit interviews; and
• Assists in the administration of leave programs; and
• Serves as a compliance officer for various local, federal and state regulations; and
• Maintains current knowledge of HR trends and recommends innovation opportunities; and
• Conducts new employee and retiree benefit orientations including open enrollment, new hire orientation, and Medicare enrollment; and
• Processes benefit enrollments, benefit changes, cancelations and terminations for employees and retirees; and
• Resolves employee benefit problems and complaints by coordinating with vendors on complex issues; and
• Processes death benefit claims request including determining applicant meets eligibility criteria based on years of services, retirement status; and
• Creates correspondences and presentations regarding benefit coverage and updates; and
• Assists departments with recruitment needs, selection, and oversees pre-employment activities during the hiring process; and
• Represents the City in unemployment hearings, grievance hearings, and other complex employee relations matters; and
• Analyzes data and completes various reports.

Successful candidates will exhibit, through application materials and assessments if selected for advancement in the hiring process:

• Advanced proficiency in Microsoft Office Suite applications;
• Superior verbal and written communication skills;
• Training as a generalist in Human Resources work;
• Ability to work independently and manage the work of others;
• Effective relationship building skills with internal and external partners;
• Advanced critical thinking and logical reasoning ability;
• Fundamental knowledge of Human Resources practices including:
  1. Benefits Administration
  2. Employee Relations
  3. Employee Development
  4. Talent Management
• Enhanced understanding of federal and equal employment practices and regulations
• Thorough knowledge of federal anti-discrimination statutes
  

EDUCATION AND EXPERIENCE
Successful candidates will possess the following minimum education and experience:

• At least a Bachelor's degree in Human Resources, business administration, organizational psychology, communications, or closely related field
  1. Closely related fields will include at least 60 course hours in the above subjects
• At least three (3) years of progressively responsible Human Resources experience

Preferred candidates will exhibit the following advanced education/training:

• At least one (1) industry-recognized Human Resources certification
  1. (e.g. SHRM-SCP/CP, SPHR/PHR, IPMA-SCP/CP)
• Formal training and/or certification in employee benefits and/or plan administration

PHYSICAL REQUIREMENTS
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires sitting and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data; work is generally in a moderately noisy location (e.g. business office, light traffic). Employment Type: Full-Time / Permanent