Human Resources Administrative Assistant

American Heritage Credit Union, a $4.7+ billion credit union, has an immediate opening for a Human Resources Administrative Assistant. This position will perform administrative tasks and services to support effective and efficient operations of American Heritage Credit Union's Human Resources Department and its subsidiaries. Provide an ultimate level of service to the members, associates, and vendors of the Credit Union.

RESPONSIBILITIES INCLUDE:

• Provide administrative support for the HR team and perform diverse clerical duties including but not limited to: Scheduling meetings; Taking meeting minutes; Preparing letters, memos, reports; Submitting invoices; Preparing and submitting corporate expense statements; Answering phones; Ordering supplies for the department.
• Maintain the integrity and confidentiality of employee-related and Human Resource documents; Ensure that all information is scanned and filed appropriately and in a timely manner.
• Provide high quality service by responding to associate questions and requests via the Helpdesk ticket system, telephone, email, and in person.
• Assist with the staff onboarding and offboarding process which includes but is not limited to: Preparing new hire packets, updating the Employee Directory, termination checklist administration, ensuring that all personnel files are up to date and organized in the prescribed manner.
• Update benefits/payroll systems when necessary, including but not limited to: HRIS system, online benefits enrollment system, and all employee benefits portals/systems, etc.
• Create reports when necessary, using various systems including but not limited to: HRIS system, online benefits enrollment system, all employee benefits portals/systems, etc.
• Make updates to the credit union's employee phone list and communicate changes to the Marketing Department; Update the visual directory as necessary.
• Maintain employee information in the emergency alert system.
• Intranet administration - Post various types of employee communications (including daily birthdays) on The Hub and ADP Workforce Now portal; Ensure all HR-related pages/sections on The Hub and ADP are up to date; Provide training to Hub page administrators in other departments when necessary.
• Assist with planning and execution, as well as attend, employee-related functions, events, and activities including but not limited to: Annual Recognition Dinner, staff meetings, wellness events, retirement celebrations, holiday/celebration luncheons, holiday events, monthly food trucks. Shop for employee-related events when necessary.
• Review, sort, and disperse incoming mail and faxes to the appropriate HR personnel.

QUALIFICATIONS:

• One to three years of similar or related experience, preferably in Human Resources or an administrative position. Event planning experience is a plus.
• Professional well developed interpersonal skills - verbal and written - essential for interacting with associates, all levels of management, and vendors while projecting a positive image as a representative for the Human Resources Department and the credit union.
• Proven ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proven ability to handle multiple tasks in a fast-paced environment, organize and prioritize work assignments, and manage time effectively to complete tasks in a timely manner.
• Ability to work independently.
• Must be able to work under pressure and extended hours during certain periods of the year.
• Requires judgment to apply broader aspects of established practices to situations which go beyond clear, concise guidelines.
• Must be skilled at conducting research, analyzing data, working with numbers, and maintaining comprehensive records.
• Proficient with or the ability to quickly learn company- and HR-related systems (Symitar, Synergy, Banktel) and similar computer applications.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Outlook, PowerPoint) and Adobe.
• Must possess excellent office skills and the ability to handle a wide variety of duties.

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.

EOE M/F/D/V