Performs, for the entire Human Resources Department, a wide variety of complex clerical functions involving frequent exercise of independent judgment with speed, accuracy, and attention to confidentiality. Responsibilities include maintaining and utilizing files and computer systems, providing necessary reports and documentation, and answering routine questions from the public and employees.
- Greets and assists all employees and visitors to the Human Resources Department by determining their needs and directing them accordingly. (First and last name to be given to HR employee to better assist visitor).
- Accepts applications and conducts pre-screening process. Sends acknowledgement letters/cards to applicants.
- Makes badges for new employees.
- Processes departmental mail by opening, date stamping and distributing to appropriate individual (not necessarily addressee).
- Prepares outgoing mail for department members including overnight packages and certified mail and processing interdepartmental mail.
- Similarly responsible for departmental facsimiles.
- Takes and transfers phone calls or takes messages for members of the Human Resources Department.
- Prepares, processes, checks, calculates, and schedules all paperwork with appropriate copies, directs to correct places, tracks through system, and follows up as necessary.
- Answers routine questions for the public and employees, and refers to appropriate sources in a courteous, efficient manner.
- Responds to basic questions and routine transactions such as Member Status Changes for health care providers, 401(k) loan application information, 401(k) weekly deduction changes and W-4 changes.
- Maintains department literature, periodical, book and reference library as well as human resources informational postings throughout the Company.
- Clarifies process for completing company forms (located in racks) and benefits enrollment documents.
- Ensures all forms are complete and provide employees with necessary material upon completion i.e. booklets for Health Insurance.
- Date stamps completed forms before forwarding to Human Resources staff.
- Assists Generalist in organizing community involvement including but not limited to donations, CAB (Community Aid Brigade), United Way Drive, March of Dimes campaign and volunteer programs.
- Coordinates and champions company events.
- Coordinates conference room and training room meeting schedule.
- Maintains company store including but not excluded to maintaining stock levels, fulfilling employee requests and analyzing buying trends, and completing payroll deductions.
- Operates and oversees maintenance of standard office equipment such as copy machine, facsimile machine, personal computer, fax machine, printers, badge maker, label maker, shredder and calculator.
- Coordinates service and maintenance of equipment throughout the department.
- Works on special assignments and projects as necessary i.e. printing labels, distribution of materials left on machinery, badge making, typing, photocopying, shredding and collating.
- Ensures paper is stocked in printers, fax and copier at all times.
- Ensures all forms are adequately stocked in racks at all times.
- Schedules department staff meetings and prepares agendas, takes minutes and types minutes.
- Serves as back up for other Human Resource positions.
- Researches and reconciles problems and questions.
- Participate in team decision-making.
- Maintains a clean, safe, and orderly work area including HR lobby, breakroom application area.
- Follows all safety procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Works closely with department personnel to achieve process flow
- Works closely with supervisor on work related matters
- Works with other departments in coordinating activities and achieving common goals
- Works with employees and public to answer questions and process requests
- Ability to use personal computer.
- Ability to work in a team environment.
- Effective organizational skills.
- Effective public relations skills and interpersonal skills.
- Effective business data systems knowledge.
- Effective business writing skills.
- Effective verbal and written communication skills.
- Ability to accurately keyboard 60 wpm.
Education and/or Experience
- High School Diploma or equivalent is required. Two (2) years secretarial/business courses preferred.
- Five (5) years clerical administrative experience.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
- Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Light physical effort required by handling objects up to 20 pounds occasionally* and/or 10 pounds frequently.
- Ability to move from department and buildings to interact with others.
Travel Requirements
Ability to travel occasionally domestically.
Occasional: activity exists less than 1/3 of the time.
Frequent: activity exists 1/3 and 2/3 of the time.
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At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more – from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.
WHY WE’RE DIFFERENT
Every day we look for opportunities to grow and achieve greatness – together.
This isn’t an “everyone for themselves” environment. Here, we look out for each other. We help each other. We prop each other up during challenging times.
Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us.
- Our collaborative group.
- Our understanding family.
- Our strong team.
Working together to inspire greater opportunity for our customers, our community, and our team members.
WHAT WE OFFER
- Competitive compensation
- Career advancement opportunities
- Medical coverage
- Dental coverage
- Tuition reimbursement
- Employee stock purchase plan
- 401k matching
- Profit sharing
- Paid time off
- Volunteer time off
PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories.