Hr Training - Coordinator

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

JOB SUMMARY:

Under the direction of the Training Manager, facilitates training and coordinates the administrative aspects of training and development programs and initiatives, including issuing invitations and scheduling, report preparation and other details relating to event execution.

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Maintain training records, including scheduling classes and enrolling participants. Update the training calendar and make training room reservations.
• Develop, send, and manage communications such as notices, invitations and responses for scheduled classes.
• Extract training data, compile and prepare reports. Manage training tracking through development and maintenance of Excel Spreadsheets.
• Maintain training materials including inventory, ordering and compilation.
• Facilitate New Hire Orientation and maintain new hire documentation.
• Assist in set up, clean up and maintenance of the training room. Ensure proper care, use and maintenance of equipment and supplies.
• Act a liaison to other departments such as banquets, catering and special events for coordination of training related events.
• Assist in the development and/or delivery of training.
• Participate in assignments related to training team projects and events.
• Administer Tuition Reimbursement program.
• Facilitate Benefits orientation and enrollment process for new hires.
• Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.
• Comply with all internal policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Conduct personal behavior that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Conduct personal behavior
• Perform other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent required and a minimum of one (1) year of classroom training experience preferably in a casino and/or hotel environment or an equivalent combination of education and experience. Bachelors’ degree in a related field strongly preferred.
• Excellent attention to detail and strong organizational skills.
• Excellent oral and written communication and presentation skills.
• Ability to update and deliver customized training programs.     
• Ability to deliver programs which create a service level of excellence for internal and external guests.
• Ability to tie training to the organization’s strategic goals.
• Ability to maintain strict confidentiality.
• Must have excellent oral and written skills.
• Must be proficient in MS Office, i.e. Excel, Power Point, Outlook and Word.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Spanish or Creole is a plus.

WORK ENVIRONMENT:

The working conditions are those typically found in an indoor, climate controlled office environment. Will be exposed to casino related factors including but not limited to second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. 

• Smoking
• Lifting

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen