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SalaryHotel General Manager - Ithaca New York - Independant Select Service
Cayuga Blu Hotel, 2310 N. Triphammer Road, Ithaca NY 14850
Job overview
The General Manager is responsible for the successful and profitable operation of the hotel. This manager is responsible for attaining projected revenues and profit levels and to ensure superior guest service and product quality. The General Manager will maintain an active community image and remain current on local area events. This manager will provide overall direction and guidance to their team while managing the day-to-day operations. The General Manager is required to adhere to the mission and values of ownership.
Job Duties:
- Lead employees to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining favorable employee morale.
- Ensure financial success of the hotel by aggressively pursuing revenue goals, managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
- Conduct regular staff meeting to keep staff informed on hotel business, address concerns or problems, and develop plans to create a better, more profitable work environment for all.
- Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs.
- Provide training and continued guidance to staff and appraises the performance of all positions.
- Continuously monitor licensing, health, safety, and other statutory regulations to ensure these aspects are in compliance.
- Comply with all hotel franchise and company policies and procedures.
- Revenue Improvement, Cost Management/Profitability, Exceeding Guests Expectations, Associate Engagement, and Outstanding Physical Product.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- Bachelor's (Preferred)
Experience:
- Hotel management: 3 years (Preferred)
Work Location: In person
