General Manager

Join the exciting world of Peninsula Pacific Entertainment (P2E), an award-winning gaming and entertainment company with over two decades of industry expertise. P2E proudly introduces the Play Like A Rebel brand as a dynamic new entity in the heart of New Hampshire. As we expand, we're actively searching for a visionary General Manager to join our team. Reporting to the Executive Vice President – New Hampshire, the General Manager will be a pivotal force in shaping and overseeing all property operations, ensuring the realization of ambitious goals. This role involves managing financial, compliance, safety, and hospitality aspects, with a strong focus on community service initiatives. The ideal candidate, with a college degree and over 10 years of experience, should be a strategic leader passionate about community involvement and hospitality. If you're ready to contribute to the legacy of P2E and the bold spirit of Play Like A Rebel, where we challenge norms and embrace the extraordinary, join us on our journey of growth and success.

Position Summary: The General Manager is responsible for developing, coordinating, implementing, and monitoring all property operations to ensure the attainment of property goals and objectives, and to verify adherence to Company standards, policies, and procedures. The General Manager is ultimately accountable for the financial, compliance, safety, and service results of their property. As part of our corporate mission statement, the Company has made a substantive commitment to community service and charitable giving in the communities where we operate. The General Manager will serve as the Company’s principal community service representative and will liaise with community leaders and charitable organizations to obtain our community service goals.

Essential Responsibilities:

• Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance, and resources to accomplish established objectives.
• Responsible for creating and fostering an environment of support and motivation for Team Members.
• Establishes property standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Acts as the Company community service and charitable giving ambassador. Oversees the planning, implementation, and management of Company community service goals and objectives.
• Reviews and approves adequate plans for the control of planned outputs, budget spending, labor efficiency, material efficiency, customer service, and capital expenditures along with human utilization.
• Reviews performance against operating plans and standards. Provides reports to subordinates or interpretation of results and approves changes in direction of plans.
• Presents monthly reports on performance to Senior Management.
• Defines and recommends objectives in each area of operations.
• Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
• Reviews and approves cost control reports, cost estimates, work force and facilities requirements forecast.
• Coordinates and collaborates with department leaders of the business unit in establishing and carrying out responsibilities.
• Reviews and approves budgets throughout the business unit.
• Reviews and proposes major projects involving changes within the business unit’s functional areas.
• Provides orientation and on-the-job training for direct reports and ensures that the duties, authority and responsibility for each position are defined and understood.
• Reviews and proposes the implementation of programs and organizational plans that support the goals under their authority.
• Establishes objectives and procedures governing the performance of assigned activities. Issues specific annual objectives to immediate subordinates and reviews objectives of the operations.
• Identifies training needs, initiates development of subordinates and recommends effective personnel action.
• Keeps employees informed as to Company/departmental plans and progress.
• Consults with all segments of management responsible for policy or action.
• Ensures compliance within the area of responsibility. Makes recommendations for improving interdepartmental effectiveness of policies and procedures.
• Reviews, endorses, or revises budget proposals received from direct reports. Submits budgets for assigned activities in accordance with budget procedure. Approves budget expense up to authorized dollar amounts.
• Keeps position supervisor informed of relevant activities.
• Take on and manage various projects as assigned to aid in achievement of evolving company goals and objectives.

Position Qualifications:

• College degree or equivalent; or more than 10 years related experience and/or training; or equivalent combination of education and experience.
• Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.
• Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 10 years

Work Location: In person