Front Office Receptionist/Scheduler

Job Overview:
We are seeking a Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience with phone systems and possess strong organizational and communication skills.

Responsibilities:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and assist with inquiries
- Verify patient information and update records in Dentrix or other dental software
- Coordinate patient check-ins and check-outs, collect payments, and provide receipts
- Maintain cleanliness and organization of the reception area
- Assist with medical scheduling using eClinicalWorks or similar software
- Handle patient inquiries regarding insurance coverage, billing, and treatment plans
- Collaborate with the dental office team to ensure efficient workflow
- Adhere to HIPAA guidelines to protect patient privacy

Requirements:
- Previous experience working in a dental office or medical setting is preferred
- Familiarity with Dentrix, eClinicalWorks, Epic, or other dental/medical software is a plus
- Knowledge of medical terminology is beneficial
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using office equipment such as computers, printers, and fax machines

We offer competitive pay based on experience. This is a full-time position with regular office hours. If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for the Front Desk Receptionist role at our dental office.

Job Type: Full-time

Pay: $18.49 - $22.26 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• two: 1 year (Required)

Ability to Commute:

• Towson, MD 21286 (Required)

Ability to Relocate:

• Towson, MD 21286: Relocate before starting work (Required)

Work Location: In person